Jessica Graf
Round Mountain,TX
Summary
Expert in Microsoft 365, security, and automation, specializing in enterprise solutions that enhance productivity and ensure business security. Over 15 years of experience leading M365 and SharePoint projects for organizations such as Dell and Hanger, demonstrating strong technical skills and a focus on user needs. Proficient in developing hybrid identity systems, governance frameworks, and disaster recovery plans that deliver scalable and resilient solutions.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
IT Solutions Architect
MERP Systems, Inc.
Herndon, USA
08.2023 - 08.2025
- Architected and delivered enterprise-scale Microsoft 365 and SharePoint solutions for federal and commercial clients. Drove modernization of collaboration systems, integrating governance, compliance, and automation to support 6,000+ users.
- Designed and implemented Microsoft 365 security frameworks (Conditional Access, RBAC, PIM, retention policies) improving compliance posture.
- Migrated legacy file shares and on-premises Exchange to Exchange Online and SharePoint Online, reducing operational costs by 30%.
- Automated user provisioning, license assignments, and reporting with PowerShell and Power Automate, saving 200+ staff hours annually.
- Partnered with InfoSec to configure SIEM integrations and disaster recovery protocols.
- Delivered end-user and admin training programs to drive adoption and reduce support escalations.
SharePoint Architect
Hanger, Inc.
Austin, USA
12.2019 - 07.2023
- Served as enterprise SharePoint lead, modernizing collaboration platforms and supporting corporate IT initiatives for 5,000+ employees.
- Migrated SharePoint 2010 to 2016 and later to SharePoint Online, ensuring minimal downtime.
- Designed hybrid search architecture, enabling unified content discovery across on-prem and cloud.
- Partnered with HR and Finance to build secure workflows for employee onboarding and expense management.
- Enhanced governance framework to enforce access controls, permissions auditing, and DLP policies.
Senior SharePoint Architect
Carollo Engineers
Dallas, USA
01.2017 - 01.2020
- Led enterprise SharePoint Online and hybrid environment architecture, supporting engineering teams across 45 offices nationwide. Balanced governance and usability while enabling collaboration in a secure, compliant environment.
- Designed SharePoint Online site provisioning model with PnP templates, reducing site creation time by 70%.
- Integrated Power BI dashboards into SharePoint portals to streamline reporting for project managers.
- Developed workflows with Power Automate to replace legacy InfoPath forms, improving process turnaround by 40%.
- Worked with Legal and Compliance to configure retention labels, eDiscovery, and secure access policies.
SharePoint Team Lead
Dell
Round Rock, USA
06.2010 - 12.2016
- Directed SharePoint development and support team, managing global collaboration systems across 20,000+ users. Collaborated with executives and stakeholders to align platform growth with corporate strategy.
- Led migration from SharePoint 2007 to 2010, ensuring business continuity during global rollout.
- Implemented governance policies and automated provisioning, cutting manual admin effort by 50%.
- Managed cross-functional projects integrating SharePoint with ERP and CRM systems.
- Mentored junior developers and admins, fostering a culture of technical growth and innovation.
Education
B.S. - Anthropology
University of Arizona
Tempe, AZ12-2014
Skills
- Microsoft 365 architecture
- SharePoint and Exchange Online
- Teams and collaboration tools
- OneDrive and Intune
- Entra ID and identity management
- Conditional access and compliance
- Power Platform solutions
- Hybrid environments and migrations
- Security frameworks and governance
- Disaster recovery strategies
- Automation with PowerShell and Python
- Networking and firewalls
- SQL Server management
Timeline
IT Solutions Architect
MERP Systems, Inc.
08.2023 - 08.2025
SharePoint Architect
Hanger, Inc.
12.2019 - 07.2023
Senior SharePoint Architect
Carollo Engineers
01.2017 - 01.2020
SharePoint Team Lead
Dell
06.2010 - 12.2016
B.S. - Anthropology
University of Arizona
Certification
- Microsoft Certified: Enterprise Administrator Expert
- Microsoft Certified: Security Administrator Associate
- ITIL v4 Foundations
- Active Confidential Security Clearance
References
References available upon request.
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