Bimbika Gunaratne
20344 Fanchon Ln, Unit 129, Santa Clarita
Summary
Dynamic and results-driven professional with extensive experience at GBJB Corporation, excelling in exceptional customer service and staff training. Proven ability to enhance sales through effective upselling and maintain inventory control, fostering a collaborative team environment. Strong leadership and problem-solving skills contribute to operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Senior Sandwich Artist
GBJB Corporation
Santa Clarita, CA
02.2020 - Current
- Oversaw inventory management, ensuring timely restocking of ingredients and supplies
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Provided exceptional customer service by promptly addressing guest concerns, resulting in increased repeat business.
- Collaborated with team members during busy periods to maintain efficient workflow, ensuring minimal wait times for customers.
- Reduced food waste by effectively managing inventory and closely monitoring product freshness.
- Supported store management in various tasks such as scheduling, inventory tracking, and employee evaluations to ensure smooth operation.
Education
High School Diploma -
St. Paul’s Girls School
Sri LankaSkills
Exceptional customer service
Staff training and development
Inventory control expertise
Efficient time management
Strong leadership skills
Willingness to learn
Teamwork and collaboration
Multitasking and prioritizing
Attention to detail
Timeline
Senior Sandwich Artist
GBJB Corporation
02.2020 - Current
High School Diploma -
St. Paul’s Girls School