BINA NASIT
Health Information Management
Anaheim,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as an Health information manager position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Quality Documentation Specialist
Health Information Management
01.2021
- Medical scribe) I Nuance Communication- Remote,
- Maintained accurate, details reports and records
- Facilitated ongoing achievement of the clinic’s goals
- Consistently met established productivity targets for record review and successful consecutive attestations for HER incentive program
- Applied working knowledge of, standards of coding to ongoing evaluation of medical record documentation
- Implemented strategies for sustained work process changes that facilitate complete, accurate clinical documentation
- Facilitated multidisciplinary team in efforts for clinical documentation improvement
- Worked independently with minimum direction, anticipated and organized workflow, prioritized and followed through on responsibilities.
Call Center Representative
01.2019
- Remote | Ez-Ad TV |,
- Managed high volumes of calls via a multi-lined phone system, multitasking with several callers simultaneously
- Provided one-call resolution for conflicts/concerns using active listening skills to ensure complete customer satisfaction
- Navigated/toggled between several computer applications to research answers and identify appropriate solutions to problems
- Provided troubleshooting support for technical issues, explaining step by step instructions in easy-to-understand terms
Cosmetologist
Supercuts
Santa Clarita, CA
01.2017 - 01.2020
- Engaged customers by greeting them and helping with products and services, and providing recommendations
- Consistently exceeded established sales goals through professional representation of company brand and strong interpersonal skills
- Implemented customized sales techniques to successfully sell and upsell products to new and existing customers, increasing profit margins and business growth
- Evaluated customer needs and recommended treatments to achieve desired results, while maintaining hair health
Cosmetologist & Salon Manager
Royal Beauty Salon
Corona, CA
01.2014 - 01.2019
- Promoted positive atmosphere, going above and beyond to ensure all customers received exceptional styles and treatment
- Directed daily salon operations including staff scheduling, inventory management, payroll, advertising, and paperwork
- Utilized knowledge of previous supply needs and business trends to accurately forecast future supply levels
- Increased customer base through enhanced focus on staff service, consistently receiving 5-star reviews on customer surveys
- Managed full cycle recruitment, including candidate sourcing, interviewing, extending job offers, and conducting new hire orientations
- Adhered to high-quality standards for cleanliness and sanitation; conducted health, safety, and sanitation process evaluations to identify and immediately remedy any violations
Medical Assistant
Norco Medical Group
Norco, CA
01.2012 - 01.2013
- Streamlined company operations by efficiently documenting patient data, updating account records, and corresponding with colleagues to provide accurate medical information
- Increased patient satisfaction by utilizing effective communication skills, including active listening, empathy, and compassion to build rapport with patients
- Cross-trained in front desk duties including, answering, and distributing phone calls, patient scheduling, budgeting, processing insurance claims, verifying insurance, and collecting payments from patients
- Observed and document patient’s behaviors and trends to facilitate assessments and develop treatment goals
- Facilitated conversations with patients to reinforce positive behaviors and promote social interaction and improved happiness
Education
Bachelor’s degree - Health Information Management
Western Governors University
08.2022 - 08.2023
Associates Degree - Math & Science
Norco Community College
Associates Degree - Art & Literature
Norco Community College
Associates Degree - Biochemistry
Norco Community College
Cosmetology Certification & License - undefined
Riverside Community College
Medical Assistant Certification | Riverside County Occupational Program - undefined
Skills
Planning & Organization Adaptable & Flexible Confidentiality Relationship Management Bilingual (Gujarati) Problem Solvingundefined
Timeline
Bachelor’s degree - Health Information Management
Western Governors University
08.2022 - 08.2023
Quality Documentation Specialist
Health Information Management
01.2021
Call Center Representative
01.2019
Cosmetologist
Supercuts
01.2017 - 01.2020
Cosmetologist & Salon Manager
Royal Beauty Salon
01.2014 - 01.2019
Medical Assistant
Norco Medical Group
01.2012 - 01.2013
Associates Degree - Math & Science
Norco Community College
Associates Degree - Art & Literature
Norco Community College
Associates Degree - Biochemistry
Norco Community College
Cosmetology Certification & License - undefined
Riverside Community College
Medical Assistant Certification | Riverside County Occupational Program - undefined
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