Hi, I’m
Bina Jo Pippin
Bartender
Kansas City,MO
If you can dream it, you can do it.
Walt Disney
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
years of professional experience
Work History
John's Big DeckKansas City, MO
Bartender
09.2019 - Current
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
County Road Ice HouseKansas City, MO
Bartender
06.2018 - 09.2019
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Red Door GrillLeawood, KS
Manager
08.2017 - 06.2018
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Created employee schedules to align coverage with forecasted demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Gordon BierschKansas City, MO
Manager
08.2014 - 08.2017
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Consulted with managers to organize special events and promotions.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Southern New Hampshire UniversityManchester, NH
B.S from Business Administration
10.2023
University Overview
- Honor Roll 2021-2023
- 3.7 GPA
- magna cum laude graduate
Metropolitan Community CollegeKansas City
A.A.S from Business Management
05.2016
University Overview
- Honor Roll 2016-2018
- Dean's List 2016
Skills
- Staff Training
- Shift Scheduling
- Group Reservations Management
- POS Terminal Operation
- Front of House Management
- Guest Satisfaction
- Cocktail Knowledge
- Anticipating Guest Needs
- Liquor, Beer and Wine Knowledge
- Forecast Preparation
- Attending Multiple Customers
- Suggestive Selling
- Recipe and Menu Memorization
- Spot On POS
- Micros POS
- Aloha POS
- High-Volume Environments
Interests
- Health
- Exercising
- Animals
- Sports
- Cooking
- Education
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
John's Big Deck
09.2019 - Current
Bartender
County Road Ice House
06.2018 - 09.2019
Manager
Red Door Grill
08.2017 - 06.2018
Manager
Gordon Biersch
08.2014 - 08.2017
Southern New Hampshire University
B.S from Business Administration
Metropolitan Community College
A.A.S from Business Management