3X Certified Salesforce Consultant with 2+ years of experience in customizing and developing Salesforce applications to enhance business operations. Proficient in Apex, Visualforce, and Lightning Components, with a strong focus on creating efficient workflows and data management solutions. Adept at collaborating with cross-functional teams to implement tailored solutions that drive organizational success.
Hands-on experience in managing multiple projects and iterations within the CRM application.
Implemented Security and Sharing rules at Object, Field, and Record levels for different users in the organization.
Hands-on experience in implementing Validation Rules, Field Dependencies, Assignment Rules, workflows, Process Builder, and Approval Processes for automated alerts, field updates & Email generation according to application requirements.
Worked with various Data migration tools, and configured various custom dashboards and report folders for different customer profiles based on requirements.
Good knowledge of Apex development in creating Triggers, Apex Classes, Standard Controllers, Custom Controllers, and Controller Extensions.
Experience in modifying Visualforce pages to be supported in Lightning and good experience and a good understanding of Lightning mode and its features.
Experienced in Service Cloud by implementations with expertise in email-to-Case, Web-to-Case, Assignment, Escalation, Auto-response rules on Case object, implementing Service Console and Live agent.
Have extensive experience in the implementation of Custom Objects, Custom Tabs, Page Layouts, and Record Types.
Hands-on experience in Integrating Salesforce.com with other internal/external applications using SOAP and REST-based web services.
Strong understanding of fundamental business processes, excellent Communication and interpersonal skills with ability to work well in a dynamic team environment.
Excellent work ethic, self-motivated, quick learner, and team-oriented. Continually provided value-added services to the clients through excellent communication skills.