Binh Hoang
Flowery Branch ,GA
Summary
Dynamic sales professional with a proven track record at Sunrun, excelling in customer relationship building and upselling strategies. Consistently exceeded sales targets through expert product demonstrations and effective communication. Skilled in objection handling and pipeline management, fostering long-term client loyalty and satisfaction. Committed to delivering exceptional service and driving business growth.
Overview
2
2
years of professional experience
Work History
Sales Advisor
Sunrun
02.2024 - Current
- Delivered expert product knowledge to customers, resulting in informed purchasing decisions.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Developed long-lasting client relationships by providing exceptional customer service.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
Sales Associate
Vivint Home Security
02.2023 - 02.2024
Education
West Hall High School
Oakwood, GAAssociates - CPA
Georgia State University
Atlanta, GASkills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Sales background
- Objection handling
- Sales strategies
- Sales training
- Upselling strategies
- FLUENT IN LANGUAGE
- Product demonstrations
- Pipeline management
- Cold calling
- Industry expertise
- Sales demonstration
- Closing deals
- Customer service
- Relationship building
- Sales strategy development
- Interpersonal communication skills
- Product and service sales
- Customer relationship building
- Sales expertise
Languages
Vietnamese
Professional Working
Timeline
Sales Advisor
Sunrun
02.2024 - Current
Sales Associate
Vivint Home Security
02.2023 - 02.2024
West Hall High School
Associates - CPA
Georgia State University