Results-oriented Senior Product Manager with a solid track record at MoneyGram International Inc, dedicated to advancing product roadmaps and boosting customer engagement via Salesforce Marketing Cloud. Demonstrated ability in Agile methodologies and stakeholder engagement, successfully led initiatives that reduced costs and improved operational compliance and efficiency.
Overview
14
14
years of professional experience
Work History
Senior Product Manager
MoneygGram International Inc
Dallas, TX
07.2018 - Current
Led product roadmap development in collaboration with Marketing, UX, and Engineering teams to achieve deliverables.
Oversaw interim directorial functions, ensuring compliance with project deadlines and regulatory initiatives.
Developed compliance-driven products that enhanced key regulatory standards and improvements.
Optimized notification platforms using Salesforce Marketing Cloud to enhance customer engagement.
Facilitated Agile ceremonies such as sprint planning, stakeholder meetings, and software demonstrations.
Established partnerships with internal and external teams to streamline product development processes.
Championed cost-saving initiatives by integrating a new screening platform, reducing company expenses significantly.
Actively participated in daily Scrum activities to drive effective Agile execution.
Established key partnerships to streamline product development and execution with internal and external teams.
Led cost-saving efforts by implementing updated screening platform, lowering overall expenses
Utilized data analytics tools to track product performance and identify opportunities for optimization.
Managed advancement of product and project plans through collaboration with cross-functional teams.
Facilitated partnerships with external vendors to optimize message sending through various platforms
Streamlined interdepartmental collaboration involving sales, marketing, and operations to guarantee prompt communications are dispatched to customers.
Product Owner
Nerium International
01.2015 - 07.2018
Managed multiple teams simultaneously, aligning product goals with engineering execution.
Provided guidance on best practices in Agile software development processes.
Coordinated with marketing and sales teams to develop go-to-market strategies and support product launches.
Collaborated with IT and business teams to improve customer-centric digital solutions.
Led the transformation to Agile methodologies, enhancing team efficiency, collaboration, and delivery speed.
Directed product initiatives across multiple countries, enhancing digital and back-office experience for global operations.
Ensured product compliance with regulatory standards and industry best practices.
Provided training and support for users as needed throughout the product lifecycle.
Sr QA Lead
PFS Web
08.2012 - 01.2015
Led quality assurance for multiple e-commerce platforms, ensuring seamless order processing from front-end to distribution.
Managed API testing and integrations for omnichannel solutions, including in-store pickup and ship-to-home functionalities.
Collaborated with developers and business analysts to streamline test plans and improve product releases.
Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
Managed multiple projects simultaneously ensuring deadlines are met within budget constraints.
Assisted in developing web services testing strategy using SoapUI Pro tool.
Analyzed user requirements specifications and created test scenarios accordingly.
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