Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Bino Torruella

Centreville,VA

Summary

Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Michael's
Fair Lakes
06.2023 - Current
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Organized merchandise displays to promote higher levels of customer engagement
  • Assisted customers with product selection to ensure customer satisfaction.

Baker

Crumbl Cookies
Centreville
03.2022 - 10.2022
  • Maintained high standards of hygiene and cleanliness in the kitchen to comply with health and safety regulations
  • Stocked, prepped, and cleaned bakery to complete daily opening and closing duties
  • Utilized effective problem solving skills to troubleshoot issues in a timely fashion
  • Consistently produced high-quality products that exceeded customer expectations
  • Prepared and baked cakes, cookies, pies, and desserts according to recipes
  • Operated and maintained baking equipment and machinery
  • Monitored food storage, rotation, and expiration dates to reduce waste
  • Trained new staff on proper baking methods and use of equipment.

Education

HIGH SCHOOL DIPLOMA -

George Mason University
Fairfax, VA

Skills

  • Food Safety and Sanitation
  • Opening and Closing Skills
  • Recipe-Based Cooking
  • Excellent People Skills
  • Cash Register Operation
  • Recipe Creation
  • Order Processing
  • Problem-solving skills
  • Reading comprehension skills
  • POS System Operation

Certification

SERV Safe food handler certification, 11/20/2023

Affiliations

  • Fine Arts
  • Baking and Cooking

References

References available upon request.

Timeline

Sales Associate

Michael's
06.2023 - Current

Baker

Crumbl Cookies
03.2022 - 10.2022

HIGH SCHOOL DIPLOMA -

George Mason University

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Bino Torruella