Vivian Nevarez
Merrillville,IN
Summary
Experienced professional in delicatessen operations, skilled in roles such as Deli Clerk, Cashier, Juicer, and Popcorn Maker. Diligently adheres to stringent food safety and sanitation guidelines to ensure product freshness and customer well-being. Proficient in operating equipment like juicers and popcorn machines to deliver high-quality refreshments and snacks. Known for exceptional customer service, adept at resolving inquiries and issues courteously and efficiently. A committed team player with a knack for organization and communication, ready to contribute expertise to enhance any deli environment.
Overview
1
1
year of professional experience
Work History
Sales Associate
Gordon Food Service
Merrillville, IN
06.2023 - Current
- I specialize in food preparation and customer service within a delicatessen environment. My responsibilities include operating a juicer to create refreshing beverages and mastering the art of popping popcorn to provide quality snacks to customers.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Professionally handled customer complaints.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures and customer services.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained cleanliness of store environment, including floors, windows, and displays.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
Andrean High School
Merrillville, IN06-2022
Dental Hygiene
Indiana University Northwest
Gary, INSkills
- Verbal/written communication
- Reliable and punctual
- Goal-Oriented
- Customer Service
- Cash Handling Accuracy
- Excellent communication skills
- Outgoing Personality
- Strategic Planning
- Complex Problem-Solving
- Listening Skills
- Multi-tasking strength
- Relationship Building
- Superb time management
- Positive and professional
- Cash Handling
- Meeting deadlines
- Machine Safety
- Food Running
- Beverage Preparation
- Ordering Procedures
- Food Preparation
- Safe Food Handling Practices
- Cleaning and sanitizing
- Product Sampling
- Weights and Measurements
- Food Safety Standards
- Inventory Control
- Equipment safety
- Organizational abilities
- Cleanliness and sanitation
- Inventory checks
- Salad preparation
- Platter and Tray Preparation
- Sanitation and safety standards
- Equipment monitoring
Affiliations
- I enjoy working on myself in the gym.
- movies
- Great food spots
- exploring new exciting areas
Languages
Spanish
Professional
English
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Gordon Food Service
06.2023 - Current
High School Diploma -
Andrean High School
Dental Hygiene
Indiana University Northwest
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