Binta Diakite
The Bronx,NY
Summary
Dedicated and driven worker with excellent experience in the administrative field. Maintains professional and clean appearance as well as demeanor, while expertly completing assigned task. Ability to stay focused and move quick on my feet. Successfully manages high-volume workloads in any environment.
Overview
7
7
years of professional experience
Work History
Office Associate
Jefferies Financial Group
New York, NY
06.2023 - Current
- Providing polished front desk service to clients and executives
- Handling daily administrative work
- Greeting and escorting guests to conference rooms
- Managing meeting schedules and guests registrations
- Oversaw the conference center inbox and main phone line
- Confirming meeting requests and placing catering orders
- Prepared, maintained, and reset rooms for meetings and high profile visits
- Ordering supplies and restocking pantry items
- Filled in for reception when needed for Leucadia Asset Management
- Demonstrating flexibility, adaptability, and interpersonal skills
Switchboard Operator
Citadel
New York, NY
03.2023 - 04.2023
- Answered multi-line phone system to respond to inquiries and connecting calls to correct departments and personnel.
- Booked conference rooms for meetings as well as stocking refreshments and assuring tidiness.
- Greeting and escorting guests to appropriate rooms.
- Documented messages and forwarded to correct individual.
- Sending emails via Outlook.
- Managing calendars and booking desk request for visitors.
- Reported facility and room maintenance problems by putting in a ticket for immediate remediation.
- Assuring cleanliness of my space.
Executive Assistant
Raphan Law Partners, LLP
New York, NY
03.2022 - 09.2022
- Handled incoming and outgoing mail, email and faxes.
- Screened high-volume calls and emails and took actions to respond or direct messages for attorneys.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Filed paperwork and organized computer-based information.
- Prepared annual reports for various courts.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for staff events.
- Volunteered to help with special projects of varying degrees of complexity.
Front Desk Receptionist
Manhattan Motorcars
New York, NY
09.2018 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered high-volume phone to respond to inquiries and transfer calls to correct departments and salesman.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Handled all incoming and outgoing mail.
Education
Associate of Science -
Bronx Community College of The City University of New York
The Bronx, NY05.2023
Skills
- Microsoft Word
- Excel
- Confidentiality
- Administrative work
- Conflict Resolution
- Executive Schedule Management
- Report Distribution
- Time Management
Timeline
Office Associate
Jefferies Financial Group
06.2023 - Current
Switchboard Operator
Citadel
03.2023 - 04.2023
Executive Assistant
Raphan Law Partners, LLP
03.2022 - 09.2022
Front Desk Receptionist
Manhattan Motorcars
09.2018 - 03.2020
Associate of Science -
Bronx Community College of The City University of New York