Binta Diop
Atlanta,GA
Summary
Dynamic and detail-oriented Room Attendant with proven expertise at Regency Hospital Company LLC, excelling in housekeeping and guest relations. Recognized for implementing efficient room preparation techniques that enhanced turnover rates and improved guest satisfaction. Strong teamwork orientation and stress tolerance contribute to a consistently high-quality hospitality experience.
Overview
8
8
years of professional experience
Work History
Room Attendant
Regency Hospital Company LLC
Atlanta
01.2024 - 03.2025
- Maintained inventory of cleaning supplies, minimizing waste through effective management.
- Collaborated with housekeeping team to optimize room turnover rates during peak times.
- Provided exceptional customer service by responding promptly to guest requests and inquiries.
- Implemented time-saving techniques that improved overall room preparation speed and quality.
House Cleaner
Airbnb
Atlanta
01.2022 - 03.2023
- Maintained cleanliness and hygiene standards in multiple Airbnb properties.
- Executed thorough cleaning protocols, ensuring guest satisfaction and positive reviews.
- Utilized eco-friendly cleaning products to enhance sustainability efforts.
- Implemented efficient time management techniques to optimize cleaning schedules.
Room Service Attendant
Hotel Comfort Inn & Suites
Atlanta
01.2020 - 02.2021
- Delivered timely room service orders, ensuring customer satisfaction and adherence to hotel standards.
- Maintained cleanliness and organization of service areas, enhancing overall guest experience.
- Collaborated with kitchen staff to coordinate special requests and dietary restrictions for guests.
- Trained new team members on service protocols and efficient delivery techniques.
Cashier Assistant
Wallmart
Atlanta
06.2018 - 10.2019
- Assisted customers with product inquiries and transactions, ensuring a positive shopping experience.
- Operated cash register accurately, processing payments and handling returns efficiently.
- Maintained clean and organized checkout area, enhancing store presentation and customer flow.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
Room Attendant
Best Western Hotel
Atlanta
03.2017 - 03.2018
- Cleaned and sanitized guest rooms, ensuring adherence to hotel cleanliness standards.
- Restocked supplies and amenities to enhance guest comfort and satisfaction.
- Reported maintenance issues promptly to maintain operational efficiency and guest safety.
- Assisted in training new staff on cleaning protocols and hotel policies.
Education
High School Diploma -
Birago Diop
Senegal10.2002
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Room preparation
- Hospitality industry
- Teamwork orientation
- Stress tolerance
- Work prioritization
- Guest relations
Languages
English
Professional Working
Timeline
Room Attendant
Regency Hospital Company LLC
01.2024 - 03.2025
House Cleaner
Airbnb
01.2022 - 03.2023
Room Service Attendant
Hotel Comfort Inn & Suites
01.2020 - 02.2021
Cashier Assistant
Wallmart
06.2018 - 10.2019
Room Attendant
Best Western Hotel
03.2017 - 03.2018
High School Diploma -
Birago Diop