Motivated health care administration graduate that posses strong foundation in health information management, conflict resolution, and data entry. Seeking new opportunity to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Pulmonary Associates
Medical Front Desk
Las Vegas, NV
04.2023 - Current
Managed patient flow and front desk operations in a timely manner
Accepted patient payments in cash, credit, and checks and applied them towards copays and account balances.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Updated customer information in databases regularly to ensure accuracy of records.
Processed shipments received from vendors according to established protocols.
Scheduling Associate
COMPREHENSIVE EYECARE PARTNERS
04.2022 - 09.2022
Managed doctors appointments effectively
Effectively communicated basic and precise data through the use of EHR
Verified insurance and demonstrated knowledge of managed care plans
Contributed to daily office operations by executing clerical activities like filing, scanning, and faxing.
Warehouse Associate
AMAZON
10.2019 - 10.2021
Graded returned items through the computer
Read orders to ensure the case number matched the product and the quantity
Utilized warehouse equipment effectively while ensuring safety
Scanned and organized items in bins, constructing stable pallet loads for shipment.
Research Assistant
SQL SERVER REPORTING SERVICES (SSRS)
10.2018 - 10.2019
Utilized both manual and automated dialer systems to conduct outbound calls for collecting research data.
Ensured accurate coding of all calls.
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Maintained a high level of confidentiality while handling sensitive information related to survey projects.
Education
Bachelor of Science in Health Care Administration -
UNIVERSITY OF NEVADA LAS VEGAS
08.2021
Skills
Customer Service
EMR charting
Data Entry
Cash Handling
Microsoft Office
Team Collaboration
Timeline
Pulmonary Associates
Medical Front Desk
04.2023 - Current
Scheduling Associate
COMPREHENSIVE EYECARE PARTNERS
04.2022 - 09.2022
Warehouse Associate
AMAZON
10.2019 - 10.2021
Research Assistant
SQL SERVER REPORTING SERVICES (SSRS)
10.2018 - 10.2019
Bachelor of Science in Health Care Administration -