Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

Biruk Sophia

Austin,TX

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Translator & Business Communications Specialist

World Influencer Company
08.2024 - Current
  • Provided translation services for materials related to social media marketing, real estate, and diverse business initiatives
  • Played an integral role in facilitating effective communication between international clients and executives, serving as a translator during business strategy discussions
  • Developed web content that effectively communicated client messages to their target audience

Marketing Strategist

LangCloud
12.2023 - Current
  • In just 8 months, achieved a significant increase in organic reach from 10% to an exceptional rate of 91% by performing trend analysis on social media content through report generation using Excel.
  • Successfully improved brand visibility on Instagram by optimizing posting strategies.
  • Provide recommendations to enter a niche market for career tips, conducting market research on Instagram
  • Partnered with teammates in the sales department to detect issues and untapped advertising opportunities resulting in successful stories.

English teacher

LangCloud
Kyiv, Ukraine
06.2021 - 05.2024
  • Implemented effective teaching strategies, which improved overall class performance
  • Worked with education professionals to develop engaging and immersive learning opportunities, resulting in a 20% increase in student involvement and retention.
  • Developed and fostered productive connections with over 100 students, cultivating an empowering and dynamic learning climate that consistently generates favorable results for learners across different levels.
  • Facilitated teacher training sessions and developed a cohesive team

Customer Support Coordinator/Sales Team Leader

Gainful Markets
Kyiv, Ukraine
03.2022 - 08.2023
  • Analyzed financial statements, business summary reports, and dashboard recaps to gather data on product comparable percentages and penetration rates for district managers, resulting in a 20% increase in store efficiency.
  • Collaborated with senior management on multiple functions, including customer success and finance, to identify the pain points of customer feedback.
  • Boosted average daily productivity by 23% after evaluating over one hundred employees throughout six different departments via surveys and office consultations.

Education

German Philology -

Kyiv Mohyla Academy
09.2024

Skills

  • Microsoft Office
  • Salesforce
  • CRM
  • Google Ads
  • SMM
  • Content Making
  • Copywriting
  • Leadership
  • Documentation And Reporting
  • Team Supervision
  • Call Center Operations
  • People Management
  • Client Support

Certification

  • Teach English Now! Second Language Reading, Writing, and Grammar August 14, 2024
  • Teach English Now! Foundational Principles August 10, 2024
  • SMM full course August 23, 2024

Languages

English
Full Professional
German
Professional

Websites

Timeline

Translator & Business Communications Specialist

World Influencer Company
08.2024 - Current

Marketing Strategist

LangCloud
12.2023 - Current

Customer Support Coordinator/Sales Team Leader

Gainful Markets
03.2022 - 08.2023

English teacher

LangCloud
06.2021 - 05.2024

German Philology -

Kyiv Mohyla Academy

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Biruk Sophia