Birungi Mercy
Dallas,TX
Summary
Client centered professional with experience caring for vulnerable populations. Possess a collaborative approach to assess, plan, facilitate, and advocate for options and services. Communicate effectively in order to meet individual needs and coordinate available resources to promote quality outcomes.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Caring Senior Service
Dallas, TX
08.2019 - Current
- Perform duties in accordance with safety and infection control procedures.
- Take vital signs, administer and monitor medications, and assist with activities of daily living.
- Document patient activities and condition and promote an environment of care.
- Abide by HIPAA guidelines to ensure patient privacy and confidentiality.
Warehouse Associate
Randstad
Dallas, TX
07.2017 - 12.2018
- Picked items from an assembly line and packaged them.
- Scanned and printed labels and followed safe operating procedures.
- Worked effectively in a fast paced, deadline -driven environment.
Housekeeping Room Attendant
Xclusive Staffing
Dallas, TX
11.2014 - 04.2017
- Trained new employees.
- Enforced policies and procedures.
- Cleaned guest rooms in a timely manner.
Education
Associate of Applied Science - Health And Human Services
Ultimate Medical Academy - Tampa
Tampa, FL02-2024
Skills
- Family Dynamics
- Advocacy
- Counseling
- Case Management
- Social Services
- Healthcare Delivery
- Vulnerable Populations
- Social Welfare
- Wellness
- Crisis Intervention
- Crisis Response
- Intervention Strategies
- Behavioral Health Intervention
- Evaluation Methods
- Community Resources
- Public and Community Health Systems
- Program Planning
- Interview Techniques
- Delivery of Services
- Program Management
- Social Programs
- Diversity
- Cultural Diversity
- Human Behavior
- Values and Ethics
- Medical Terminology
- HIPAA Compliance
- Interpersonal Professional Communication
- Allied Healthcare
- Health and Human Services
- Anatomy and Physiology
- Pathophysiology
- Selfcare
Accomplishments
- High Academic Honors Recognition ? Dean's List
- Adapt to new challenges and ideas and able to develop relationships with diverse populations.
- Effectively apply critical thinking to solve unanticipated issues
- Team player who understands the needs of the department in meeting its goals and deadlines.
Timeline
Certified Nursing Assistant
Caring Senior Service
08.2019 - Current
Warehouse Associate
Randstad
07.2017 - 12.2018
Housekeeping Room Attendant
Xclusive Staffing
11.2014 - 04.2017
Associate of Applied Science - Health And Human Services
Ultimate Medical Academy - Tampa
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