Bishakha Subedi

• Handled calls promptly and with courteous professionalism.
• Maintained working knowledge of products, accounts, representatives, tools and systems.
• Processed orders, service requests and applied information to customers.
• Completed call documentation while speaking with customers.

• Managed customer accounts to secure customer satisfaction and repeat business.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

worked in front desk accountant

• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.