Bishal Jugjali
Killeen,TX
Summary
Dedicated and passionate IT helpdesk professional with CompTIA Network+ certify. I possess excellent analytical skills, and the ability to work in fast-paced environments under pressure. I prioritize customer satisfaction and have a strong desire to help them. I can quickly solve problems, resolve conflicts, and consistently meet deadlines while working in a team or independently. I am a fast learner and possess extraordinary teamwork skills.
Overview
1
1
Certification
1
1
year of professional experience
Work History
IT Support Specialist and Technician
Barrister Global Services Network
Mandeville, LA
06.2025 - Current
- Dedicated and passionate IT Help Desk professional with the IT certification CompTIA Network+.
- Strong analytical and troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
- Thrives in fast-paced, high-pressure environments while maintaining professionalism and productivity.
- Committed to delivering excellent customer service and ensuring high levels of customer satisfaction.
- Skilled at problem-solving, conflict resolution, and providing effective technical support.
- Consistently meets deadlines and adapts quickly to changing priorities.
- Works effectively both independently and as part of a collaborative team.
- Fast learner with the ability to quickly master new technologies, tools, and processes.
- Excellent communication, interpersonal, and teamwork skills.
Education
GED -
Texas Education Agency
TX01-2025
Skills
- Networking protocols
- Helpdesk software
- Virtualization support
- Network troubleshooting
- Network configuration
- Network monitoring tools
- Office 365 expertise
- Remote desktop solutions
Certification
CampTIA Network+
Timeline
IT Support Specialist and Technician
Barrister Global Services Network
06.2025 - Current
GED -
Texas Education Agency