Bilingual Operations management professional with diverse and progressive experience in all aspects of project integration, management and client relations. Driven to inspire customer confidence and foster Business growth.
Overview
12
12
years of professional experience
Work History
Bi-Lingual Sales Representative
Rock & Roll Denim/Panhandle
12.2020 - Current
Attended industry events and conferences, networking with potential customers to create new business opportunities.
Collaborated with team members to develop effective sales strategies, leading to increased sales performance across the board.
Developed and maintained strong relationships with clients, ensuring long-term partnerships and continuous revenue growth.
Increased overall efficiency by providing real-time translation services during meetings with international clients or partners.
Optimized the sales process by identifying areas for improvement using customer feedback and performance metrics, leading to increased revenue growth and customer retention.
Head of Operations/ Security
Morton Hospitality LLC
01.2017 - Current
Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
Managed a team of security personnel, providing training and development opportunities to ensure their consistent growth and effectiveness.
Maintained compliance with local, state, and federal regulations by staying current on industry standards and best practices.
Operations Coordinator
Avondale Group
01.2013 - Current
Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Maximized resource utilization by monitoring staff schedules and allocating tasks.
Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Education
BBA -
University of Texas
05.2015
High School Diploma -
Lamar High School
Arlington, Texas
06.2011
Skills
Multi-Operations Management
Budget Planning
Logistics
SAP ERP Software
Risk Analysis
CRM
Sales Presentations
Cold-calling
Tel
(817) 714-0614
References
Mark S. White, Shift Manager, Constellation Energy Corporation, (817) 629-9923
Terry Powell, Fixed Operations Director, Avondale Group, (817) 343-3884
Richard Rivera, Director of Marketing, Morton Hospitality, LLC, (469) 855-5959