Dynamic Shift Manager at McDonald's with a strong focus on customer service and employee training. Enhanced team performance through effective delegation and problem-solving skills. Successfully resolved escalated customer issues, fostering a positive work environment and ensuring adherence to company standards. Proficient in cash handling and dedicated to maximizing team efficiency.
Hi, I’m
Bismillah Razayee
Aurora,CO
Summary
Overview
1
year of professional experience
Work History
Macdonals
Shift Manager
02.2024 - 03.2025
Job overview
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Dr. Martin Luther King, Jr. Early CollegeDenver, CO
University Overview
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
Timeline
Shift Manager
Macdonals
02.2024 - 03.2025
Dr. Martin Luther King, Jr. Early College
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