Compassionate Case Manager experienced in provision of social services to adolescent youth and their parent in all environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
7
7
years of professional experience
Work History
Substitute Teacher
Substitute Teacher Svc
03.2021 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Implemented classroom management techniques to maintain positive learning environment.
Developed creative instructional strategies to keep students engaged and motivated.
Case Manager
Staffing Plus Inc.
10.2016 - 07.2020
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Monitored clients' progress and tracked client services to provide crisis interventions.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Truancy Officer
Lutheran Children And Family Services
09.2017 - 08.2019
Ensured child safety and fostering family stability; managing the caseload and case files of client families receiving child welfare services.
Expert evaluation of family dynamics, safety, and child risk in compliance with regulatory requirements and industry best practices;
Helped with crisis intervention, emergency response, and in-home protective assistance for children in danger; coordination of temporary child placements with law enforcement; provision of permanent and child placement services;
Deliver mandatory family-focused social services in adherence to County policy, Department of Human Services regulations, and Federal and State laws.
Monitored client progress toward service goals and objectives.
Education
MBA - Human Resources Management
DeVry University
Downers Grove, IL
12.2012
Bachelor of Science - Business Administration And Management
Penn State University
Brandywine PA
07.2010
Skills
Social Work
Highly Effective Communication
Case Information Confidentiality
Trauma-Informed Care
Home Visits and Inspections
Family Reunification
Timeline
Substitute Teacher
Substitute Teacher Svc
03.2021 - Current
Truancy Officer
Lutheran Children And Family Services
09.2017 - 08.2019
Case Manager
Staffing Plus Inc.
10.2016 - 07.2020
MBA - Human Resources Management
DeVry University
Bachelor of Science - Business Administration And Management
Penn State University
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