BIYA NAVEED
Dallas,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Government Audits Specialist
Ensemble Health Partners
01.2024 - 04.2025
- Performed claims resolution or medical billing and appeals or claims denials in EPIC, Cerner and Athenahealth.
- Conducted reviews of medical records, claims, and other documentation to ensure compliance with relevant regulations.
- Analyzed patient charts to ensure proper diagnosis and procedure coding (e.g., CPT, ICD-10, HCPCS) and accuracy against billing claims.
- Assessed claims for compliance with payer contracts, verifying patient demographics, insurance eligibility, and billing codes with government programs and commercial insurances.
Operations Specialist
Azra Care
07.2022 - 12.2023
- Streamlined operational processes to enhance efficiency and reduce turnaround time.
- Led cross-functional teams in implementing process improvements and best practices.
- Developed training materials and conducted sessions for new staff on operational procedures.
- Analyzed performance metrics to identify areas for improvement in workflow operations.
Billing & Collections Analyst
OneSpan Inc
05.2021 - 05.2022
- Developed processes to decrease time spent on sales tax removal, increasing client satisfaction by 40% by streamlining workflows and implementing automated solutions.
- Reviewed invoices for accuracy, identifying and resolving discrepancies, ensuring compliance with company policies, and maintaining accurate records of all transactions.
- Collaborated with sales and operations teams to pinpoint and rectify invoice discrepancies, partnering to create effective corrective action plans and improve overall billing accuracy.
- Analyzed customer accounts to identify delinquent payments and initiate collection efforts
Senior Client Support Associate
BNY Mellon
06.2021 - 03.2022
- Implemented process improvement initiatives that increased overall efficiency by 20%, collaborating with product and customer success teams.
- Provided exceptional client support through effective communication and problem resolution.
- Managed client inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Developed and maintained comprehensive knowledge of financial products to assist clients effectively.
Order Management Specialist
Slack
10.2020 - 03.2021
- Ensured timely processing of orders in accordance with executed contracts, improving operational efficiency by 7%.
- Generated accurate subscription and professional service billing, enhancing client satisfaction by 17%.
- Performed contract reviews and accurately recorded revenue and deferred revenue, ensuring compliance and financial accuracy.
- Managed order processing through Salesforce, ensuring accuracy and timely fulfillment.
Corporate Loan Analyst
Goldman Sachs
05.2019 - 11.2019
- Reconciled data discrepancies between external vendors and internal databases, enhancing data accuracy and integrity.
- Ensured accurate flow of corporate credit metrics by collaborating with clients, technology, and internal teams, improving operational efficiency by 20%.
- Analyzed loan applications for compliance and risk assessment, ensuring alignment with institutional policies.
- Collaborated with cross-functional teams to streamline loan processing workflows, enhancing efficiency and accuracy.
Education
Associate - Information Technology
Northern VA Community College
Annandale, VA05-2016
Skills
- Project management
- Process improvement
- Team collaboration
- Quality assurance
- ICD-10 proficiency
- Medical terminology expertise
- HIPAA compliance
Accomplishments
- Supervised team of 4 staff members.
- Resolved product issue through consumer testing.
Certification
HFMA's Certified Revenue Cycle Representative (CRCR)
Affiliations
- Healthcare Finance Management Association
- Feeding My Starving Children
Languages
Arabic
Professional Working
Hindi
Professional Working
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Government Audits Specialist
Ensemble Health Partners
01.2024 - 04.2025
Operations Specialist
Azra Care
07.2022 - 12.2023
Senior Client Support Associate
BNY Mellon
06.2021 - 03.2022
Billing & Collections Analyst
OneSpan Inc
05.2021 - 05.2022
Order Management Specialist
Slack
10.2020 - 03.2021
Corporate Loan Analyst
Goldman Sachs
05.2019 - 11.2019
Associate - Information Technology
Northern VA Community College
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