Summary
Overview
Work History
Education
Skills
Timeline
Generic

B. Jayne Nemec

Humble,TX

Summary

At Redstone Group, LLC, I leveraged my property management expertise and exceptional communication skills to enhance tenant satisfaction and streamline operations. Skilled in critical thinking and dispute resolution, I successfully managed complex transactions and developed preventative maintenance programs, significantly boosting client retention and referrals.

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

19
19
years of professional experience

Work History

Property Manager /Commercial Real Estate Broker

Redstone Group, LLC
Houston, TX
09.2005 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Regularly attended continuing education courses to stay current on industry best practices and emerging trends in commercial real estate brokerage services.
  • Guided clients through complex transactions, ensuring clear communication and timely resolution of issues.
  • Provided exceptional customer service, resulting in repeat business from satisfied clients.
  • Built a strong reputation for integrity, professionalism, and dedication to client success, leading to increased referrals and repeat business.

Education

Bachelor of Science - Psychology

University of Houston - Clear Lake
Houston, TX
05.2015

Certified Property Manager - Real Estate

Institute of Real Estate Management
Houston, TX
06.2012

Skills

  • Property Management
  • Property Inspection
  • Customer service-focused
  • Lease Renewals
  • Exceptional oral and written communication skills
  • Tenant relations
  • Staff Management
  • Property Management Expertise
  • Licensed Broker
  • Clear Communication
  • Critical Thinking
  • Client Relations
  • Decision-Making
  • Microsoft Office
  • Dispute Handling
  • Budget Preparation
  • Personnel Management
  • Capital Projects Management
  • Occupancy Management
  • Administrative Support

Timeline

Property Manager /Commercial Real Estate Broker

Redstone Group, LLC
09.2005 - Current

Bachelor of Science - Psychology

University of Houston - Clear Lake

Certified Property Manager - Real Estate

Institute of Real Estate Management
B. Jayne Nemec