Summary

Overview

Work History

Education

Skills

Languages

Timeline

Bjorn Caushllari

Phoenix,OR

Summary

Adept at enhancing customer satisfaction, I excelled at Tony's Tile & Marble LLC by implementing quality control measures that ensured projects not only met but often exceeded client expectations. My keen attention to detail and commitment to safety, coupled with outstanding time management skills, facilitated successful and timely installations, fostering a positive customer service experience.

Overview

3

3

years of professional experience

Work History

Installer

Tony's Tile & Marble LLC

Phoenix , AZ

2020.01 - 2023.01

Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Enhanced customer satisfaction by providing timely and accurate installations.
Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Collaborated with team members to ensure smooth workflow and successful project completion.
Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Calculated materials and time needed for each job.

Education

Horizon High School

Scottsdale, Arizona

Skills

Attention to Detail
Time Management
Positive Attitude

Customer Service
Customer Satisfaction
Following safety practices

Languages

Albanian

Native/ Bilingual

Spanish

Limited

Timeline

Installer

Tony's Tile & Marble LLC

2020.01 - 2023.01

Horizon High School