Experienced Leader with a demonstrated history of working in the retail industry. Skilled in Store Management, People Development, New Store Openings, Team Building, Inventory Control, and Visual Merchandising.
Overview
9
9
years of professional experience
Work History
Store Manager
RH
07.2024 - 11.2024
Achieve budgeted sales, payroll and inventory goals.
Analyze sales trends and develops plans and schedules to maximize profits and minimize costs.
Provide ongoing sales and merchandise training for the team to achieve sales goals.
Dedicated to recruiting, hiring, training, coaching and developing all members of the team.
Focused on associate and team development by providing frequent developmental discussions, merchandise training, sales and service techniques.
Maintain standards for visual merchandising.
Maintain operational excellence and inventory tracking.
Participate in new store openings, hiring for new stores, and training new store leaders.
Operations Lead
RH
05.2023 - 07.2024
Responsible for accurately receiving all product coming into store
Overseeing intake of product from distribution centers
Collaborate with team to identify, price, and merchandise product
Ensure team is operating safely and within SOP's
Lead annual physical inventory of over 8,000 furniture items and textiles with a error margin of less than 3%
Sales Lead
RH
07.2022 - 05.2023
Partnered with leadership team to embrace a stronger sales culture
Coached associates to bolster product knowledge and communication skills when working with clients
Worked to further incorporate the company's values and beliefs into team members
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Implemented a client outreach program to drive sales
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Receiving Associate
RH
01.2021 - 07.2022
Analytics Specialist
Freedom Fuels & Commodities
01.2020 - 03.2020
Oversaw day-to-day operations for a international fuel provider
Point of contact for all third-party entities regarding billing, client inquires, and product standards
Assisted accounting team to ensure accuracy for assets totaling over $30 million
Utilized analytic forecasting to help predict future revenue and potential growth
Collaborated as a team lead with other international cross-functional teams to support clients or associates in the field
Account Executive
Arrive Logistics
07.2018 - 09.2019
Worked within a specialty team at a transportation brokerage to provide operational support for high volume clients
Developed data retention protocols to better account for assets totaling over $70 million
Provided 24/7 support to third party contractors fulfilling client orders
Sourced transportation methods for product distribution on a daily basis
Receiving Associate
RH
04.2016 - 06.2018
Physically unloaded and helped to inventory product
Inspected product during shipments to assist with quality control
Collaborated within a team to assemble, merchandise, and facilitate the sale of product to clients
Maintained receiving area standards as to easily navigate and accurately report on-hands inventory
Partnered with leadership to train and develop new associates across all departments
Organized storage areas to optimize materials movements and minimize labor hours.