Currently pursuing a degree in Information Systems Technology at Seminole State College, with a strong interest in expanding my experience in IT. Actively seeking hands-on opportunities to grow my technical skills and contribute to innovative teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tech Support Internship
AspireOn Networks
Altamonte Springs, FL
03.2026 - Current
Delivered technical support for VoIP phone systems and networking equipment, assisting customers with configuration, connectivity, and performance troubleshooting.
Supported managed services clients by diagnosing and resolving computer, printer, and general IT issues, improving system uptime and user productivity.
Reconditioned and prepared VoIP phones for redeployment, contributing to reduced hardware waste and extended device lifecycle.
Advanced Computer Technician
Christian Tech Center Ministries
Lake Mary, FL
02.2025 - Current
Refurbished and redeployed over 150 donated computers, including BIOS configuration, OS installation, and driver setup for community members in need.
Streamlined workstation maintenance and organization, increasing repair efficiency by 25% and reducing device turnaround time.
Received and processed an average of 15–20 tech donations weekly, performing diagnostics and preparing systems for reuse or recycling.
Intern
Sunfish Engineering
Sanford, FL
05.2023 - 08.2023
Assisted in setting up molding press units by wiring electrical components, installing power filter units, and connecting step-up transformers to ensure proper operation.
Set up and maintained office computers and printers to support daily engineering and administrative tasks.
Helped organize tools, materials, and office spaces to keep the work environment clean and efficient.
Education
Bachelor of Science - Information Systems Technology
Seminole State College of Florida
Sanford, FL
05-2029
Skills
Proficient in basic computer operations and troubleshooting
Basic knowledge of audio/visual (A/V) equipment setup and operation
Understanding of fundamental networking concepts (eg, IP addressing, routers, LAN/WAN)
Experience with printer installation, configuration, and routine maintenance
Familiar with common software applications (eg, Microsoft Office, web browsers)