Summary
Overview
Work History
Education
Skills
Timeline
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Blaine Smith

Virginia Beach,VA

Summary

Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks, and maintaining customer areas. Prepared to bring 4 years of experience to dynamic new position.

Overview

10
10
years of professional experience

Work History

Cashier

Food Lion
06.2013 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Front End Supervisor

Food Lion
08.2017 - Current
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

Bachelor of Arts - Art History

Old Dominion University
Norfolk, VA
06.2020

High School Diploma -

Floyd Kellam High School
Virginia Beach, VA
06.2014

Skills

  • Originality and Creativity
  • Hospitality Service
  • Conflict Management
  • Problem Anticipation and Resolution

Timeline

Front End Supervisor

Food Lion
08.2017 - Current

Cashier

Food Lion
06.2013 - 08.2017

Bachelor of Arts - Art History

Old Dominion University

High School Diploma -

Floyd Kellam High School
Blaine Smith