Blaine Smith
Orrville
Summary
Proven Service Associate at Kohl's, excelling in customer support and POS operations. Enhanced shopping experiences through exceptional service, boosting customer satisfaction and loyalty. Skilled in client relationship building and quality assurance, significantly contributing to a positive store environment and repeat business.
Overview
4
4
years of professional experience
Work History
Service Associate
Kohl's
06.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Biomedical Sciences
University of Akron
Akron, OHOrrville High School
Orrville, OH05.2022
Skills
- Customer support
- Patience and tolerance
- POS experience
- Client relationship building
- Quality assurance
Accomplishments
-Dean’s list student through the spring semester of 2023
-Presidents list student through the spring semester of 2024
Timeline
Service Associate
Kohl's
06.2021 - Current
Biomedical Sciences
University of Akron
Orrville High School
Similar Profiles
Tyrea JenkinsTyrea Jenkins
Retail Sales Associate at Kohl'sRetail Sales Associate at Kohl's
Dakota KochDakota Koch
Sales Associate at Kohl'sSales Associate at Kohl's
Madeleine SwansonMadeleine Swanson
Manager, Digital Process, Reporting, and Training at Kohl'sManager, Digital Process, Reporting, and Training at Kohl's
Tianna HerriottTianna Herriott
Beauty Advisor at Kohl'sBeauty Advisor at Kohl's
Anthony WehbeAnthony Wehbe
Deputy Sheriff at Wayne County Sheriff's OfficeDeputy Sheriff at Wayne County Sheriff's Office