Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong rapport with current team.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Route Sales Rep./Depot Training Specialist
Schwan's Home Service/Yelloh!
Missoula, MT
10.2015 - Current
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Immediately addressed problems with customers to promote speedy resolution.
Displayed products at customer sites and according to company policies.
Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Maintained positive relationships with customers using good communication and follow-through abilities.
Maintained up-to-date knowledge of products and services to address customer inquiries
Shift Leader - Driver
Pizza Hut
Aberdeen, SD
11.2014 - 04.2015
Resolved customer complaints and issues and offered solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards.
Resolved conflicts between employees to maintain positive and productive work environments.
Shift Leader - Driver
Godfather's Pizza
Aberdeen, SD
04.2013 - 11.2014
Managed shift operations and monitored team performance to keep business profitable and running smoothly.
Resolved conflicts between employees to maintain positive and productive work environments.
Completed cash and credit card transactions accurately using POS software.
Evaluated staff performance and provided coaching to address inefficiencies.
Resolved customer complaints and offered solutions to maintain customer satisfaction.
Education
High School Diploma -
Capital High School
Helena, MT
01.1993 - 06.1997
No Degree - Computer Information Systems
DeVry University
Phoenix, AZ
Skills
Team support
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Timeline
Route Sales Rep./Depot Training Specialist
Schwan's Home Service/Yelloh!
10.2015 - Current
Shift Leader - Driver
Pizza Hut
11.2014 - 04.2015
Shift Leader - Driver
Godfather's Pizza
04.2013 - 11.2014
High School Diploma -
Capital High School
01.1993 - 06.1997
No Degree - Computer Information Systems
DeVry University
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