Lisa H Lund

Frito Lay

04.2011 - 06.2023

Maintained positive relationships with customers using good communication and follow-through abilities.
Boosted revenues by upselling and cross-selling products to new and established customers.
Maintained up-to-date knowledge of products and services to address customer inquiries
Displayed products properly at customer sites and according to company specifications and policies.
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Delivered orders to customers to drive full satisfaction.
Maintained positive relationships with customers to promote continued business opportunities.
Operated delivery vehicles safely and efficiently.
Developed strong customer base through efficient and reliable service.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Completed daily pre- and post-trip vehicle inspections.
Stocked shelves and loaded orders to prepare deliveries.
Assisted with sorting and organizing stockroom items.
Handled customer concerns and issues by answering questions and escalating major problems to supervisor.