Timothy Stepney

• Conducted daily pre-trip inspections of delivery vehicles.
• Utilized effective problem solving skills when resolving customer issues.
• Maintained an organized work space at all times.
• Loaded, unloaded, and delivered product in a timely manner.
• Provided excellent customer service by answering questions and resolving complaints in a professional manner.
• Resolved any customer complaints promptly and professionally.

Deliver packages to homes and businesses

• Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
• Utilized GPS navigation systems to plan efficient routes for deliveries.
• Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
• Managed time efficiently when making multiple stops along designated routes.
• Responded quickly to meet customer needs and resolve problems.
• Demonstrated excellent customer service skills while delivering packages and providing directions as needed.

• Maintained clean driving record and obeyed traffic laws and regulations.
• Provided excellent customer service throughout delivery process.
• Maintained a clean driving record with no violations or citations on file.
• Utilized radios or telephones to communicate with dispatch personnel regarding job details.
• Checked chains, cables, straps, and winches for proper operation and safety purposes.
• Worked closely with other drivers, mechanics, tow operators during shifts.
• Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
• Inspected tow trucks before and after use for mechanical issues or damage.
• Followed company policies and procedures related to health and safety guidelines.
• Responded promptly to emergency calls from dispatch personnel or customers in need of help.
• Performed vehicle inspections prior to towing.
• Maintained accurate records of all towing activities.
• Communicated effectively with customers to assess their needs and provide appropriate solutions.
• Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
• Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
• Provided courteous customer service at all times by being friendly, helpful, and professional.
• Transported vehicles from accident scenes to repair shops or storage lots.
• Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.

• strong organizational skills.
• Implemented changes necessary to meet compliance requirements while ensuring company policies were followed accurately.
• Maintained accurate records of all financial transactions related to projects, illustrating proficiency in bookkeeping processes.
• Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
• Maintained positive working relationship with fellow staff and management.
• Assessed company operations for compliance with safety standards.

• Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations.
• Cleaned and maintained all areas of the building, including offices, restrooms, and public spaces with attention to detail.
• Swept, mopped, vacuumed, scrubbed, waxed, and polished floors using appropriate equipment.

• Supervised a team of Security Officers in their daily duties.
• Monitored and maintained security systems, including alarms, CCTV cameras, access control systems and other related equipment.
• Maintained accurate records of all security-related incidents and activities.
• Conducted regular inspections of premises to identify any potential security risks or weaknesses in policies, procedures and physical security measures.
• Identified and reported security threats, unsafe conditions or hazards, and other emergency situations.
• Provided direction to staff on proper execution of safety protocols.
• Investigated suspicious activities or persons entering company premises.
• Monitored and maintained scheduled security checks to optimize safety.
• Created detailed incident reports following each incident.
• Investigated and responded to alarms and other security incidents.
• Ensured compliance with applicable laws, regulations, standards and guidelines relating to security operations.
• Coordinated with other departments to ensure the safety and security of the facility.
• Assessed current security practices within the organization and identified areas for improvement.