Frank Juarez
Miami,Florida
Overview
3
3
years of professional experience
1
1
Certification
Work History
Route Sales Driver
Mr Green Produce
08.2020 - 07.2023
- Drove team revenue totals by bringing in top sales numbers.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Immediately addressed problems with customers to promote speedy resolution.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Displayed products properly at customer sites and according to company specifications and policies.
- Represented wide range of products and brands.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Utilized route optimization software to plan and manage delivery routes.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Maintained positive relationships with customers through Type of Skill and Type of Skill.
- Delivered orders to customers to drive full satisfaction.
- Processed customer payments and kept accurate financial records.
- Operated delivery vehicles safely and efficiently.
- Stocked shelves and loaded orders to prepare deliveries.
- Maintained positive relationships with customers to promote continued business opportunities.
- Completed daily pre- and post-trip vehicle inspections.
- Processed payments, made change, and provided receipts.
- Developed strong customer base through efficient and reliable service.
- Maintained records of sales and customer information to support accuracy.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Assisted with sorting and organizing stockroom items.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Communicated regularly with dispatcher for delivery route details and changes.
- Implemented policies and procedures across warehouse and shipping platforms.
Education
Business
Miami Dade College
Miami, FL11.2003
Skills
- Cash Counting
- Customer Service
- Sales Goals
- Quality Assurance Evaluation
- Phone Systems
- Visual Merchandising
- Social Perceptiveness
- Billing Procedures
- Inventory Management
- Business Transactions
- Technical Management
- Business Solicitation
- Driver Routing
- Road Construction
- Team Support
- Credit and Debt Card Processing
- Optimizing Profitability
- Site Visits
- Professional Relationships
- Client Rapport-Building
- Stock Rotation
- Operational Efficiency
- Route Growth
- Corrective Action Leadership
- Product Rotations
- Outreach Initiatives
- Safe Driving Techniques
- Personnel Accountability
- Defensive Strategies
- Safe Vehicle Operations
- Maintaining Clean Work Areas
- Sales Forecasting
- Cash Register Operations
- Store Displays
- Inspection Checklists
- Confidential Records Management
Certification
- Area of certification, Company Name - Timeframe
- Area of certification Training - Timeframe
- Area of expertise License - Timeframe
- Licensed Job Title - Timeframe
- Certified Job Title, Company Name - Timeframe
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Route Sales Driver
Mr Green Produce
08.2020 - 07.2023
Business
Miami Dade College