Blaine "Odie" Henze
Dallas
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Business Development Sales Representative
Nolan Transportation Group, LLC
05.2025 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Monitored market and negotiated rates based on trends.
Cashier/ Business Center Representative/ Cross Function
H-E-B Grocery
05.2018 - 05.2025
- Demonstrated ability to provide excellent customer service by greeting customers, addressing inquiries, and resolving issues promptly and courteously
- Experienced in handling difficult or irate customers with patience and diplomacy, resolving issues to satisfaction whenever possible
- Proven track record of working effectively in fast-paced environments while maintaining attention to detail and accuracy
- Demonstrated ability to upsell and cross-sell products or services to customers, increasing sales and revenue for the business
- Performed stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
- Complied with Store and department SOPs, policies, and applicable laws
- Used suggestive selling techniques to meet customer needs and build department sales
Men’s Basketball Team Manager
Tarleton State University
04.2022 - 05.2024
- Assisted in coordinating team events
- Assisted the coaches with practice and gameday preparation and execution
- Fostered a positive team culture by providing support to players, addressing their needs, and facilitating communication between coaching staff and team members
- Organized and facilitated team practices by ensuring timely setup of equipment and facilities, contributing to efficient and productive training sessions
- Maintained inventory of team equipment and apparel, coordinating orders and repairs as needed to ensure players had necessary gear for practices and games
- Contributed to the recruiting process by organizing campus visits, communicating with prospective student-athletes, and providing administrative support during recruitment events, contributing to the acquisition of talented players and the overall success of the program
Education
Bachelor of Science - Kinesiology - Concentration in Exercise Science
Tarleton State University
05.2024
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Problem-solving
- Decision-making
- Logistics analysis
ACTIVITIES & LEADERSHIP
Lamda Chi Alpha Alumni
- Intramural Chair Fall 2022 – Fall 2023
Tarleton Round Up
- Volunteer Leadership Team Spring 2021 – Fall 2023
Awards
Earl Rudder Service Award- Tarleton State University Spring 2023
President’s List- Tarleton State University Fall 2022
Dean’s List- Tarleton State University Spring 2022/2023
Timeline
Business Development Sales Representative
Nolan Transportation Group, LLC
05.2025 - Current
Men’s Basketball Team Manager
Tarleton State University
04.2022 - 05.2024
Cashier/ Business Center Representative/ Cross Function
H-E-B Grocery
05.2018 - 05.2025
Bachelor of Science - Kinesiology - Concentration in Exercise Science
Tarleton State University
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