Blair Alleman
Duson,LA
Summary
Dynamic and results-driven professional with extensive experience at Service Chevrolet Cadillac, excelling in customer service and cash handling. Proven ability to enhance operational efficiency and train team members, fostering a collaborative environment. Recognized for maintaining accuracy in transactions and resolving customer inquiries with patience and empathy.
Overview
16
16
years of professional experience
Work History
Cashier/Warranty Administrator
Service Chevrolet Cadillac
10.2014 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring proper reconciliation at shift end.
- Collaborated with team members to streamline checkout procedures for improved efficiency.
- Trained new cashiers on operational processes and company policies to enhance team performance.
- Assisted in promotional activities, effectively communicating offers to customers during transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
- Managed warranty documentation, maintaining organized records for audits and compliance reviews.
- Processed warranty claims efficiently, ensuring adherence to company policies and procedures.
- Coordinated with service department to verify claim eligibility and resolve discrepancies.
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
Cashier/ Shift Leader
Billys Boudin and Cracklins
03.2011 - 04.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, balancing at end of shifts.
- Assisted customers with product inquiries and recommendations.
- Trained new cashiers on register operations and customer service protocols.
- Implemented improvements in checkout procedures to enhance speed and accuracy.
- Resolved customer complaints promptly, enhancing overall satisfaction experience.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Breauxs Mart
09.2009 - 06.2010
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and drawer balancing.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new cashiers on register functions and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
GED -
Carencro High School
CarencroMedical Billing And Coding
Unitech Training Academy
Lafayette, LA07-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Timeline
Cashier/Warranty Administrator
Service Chevrolet Cadillac
10.2014 - Current
Cashier/ Shift Leader
Billys Boudin and Cracklins
03.2011 - 04.2013
Cashier
Breauxs Mart
09.2009 - 06.2010
GED -
Carencro High School
Medical Billing And Coding
Unitech Training Academy