Blair Dillon
Houston,TX
Summary
Well-versed in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or station results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Program Coordinator
CHI St Luke’s Hospital
10.2022 - Current
- Responsible for leading the 25 cardiology fellows and their day to day administrative duties across four separate fellowships
- Planning and hosting weekly educational functions for the fellows
- Held a leadership role within the process of the full cycle of recruitment of new candidates to the program
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Tracked and reported expenses accurately to manage program budgets.
- Developed proposals and operational plans within assigned area.
Testing Coordinator
Houston Cardiovascular Associates
09.2020 - 10.2022
- Managed scheduling, coordinating, and patient counseling for all non-invasive and invasive testing in a practice for 16 physicians
- This role required fast paced work while paying close attention to detail to ensure that all testing appointments were filled and creating revenue
- Provided patient centered care to all patients in the practice and ensured their needs were met, even when needs fell outside of testing
- Took part in training of existing and new employees to the practice to ensure their understanding of all tests offered and the best scheduling practices
- Communicated with physicians regarding testing procedures and results.
- Improved overall testing quality with thorough documentation practices and regular progress reports.
- Coordinated cross-functional teams for efficient collaboration during the entire testing process.
- Exceeded client expectations consistently by delivering exceptional service and support throughout the testing process.
Sales and Marketing Associate
EB Inc. Events
03.2019 - 03.2020
- Performed full cycle sales for events ranging from 10 guests to 400 guests
- Worked closely with partners in industry to ensure client needs were met and exceeded
- Hosted and attended marketing events, such as open houses and trade shows
- Working with the sales team to manage social media marketing as well as create and manage marketing material for email and in person marketing
- Assisted with set up and break down at events as needed, as well as creating event logistics plans for crew.
- Boosted sales revenue by developing and implementing targeted marketing campaigns.
- Expanded client base through effective networking and relationship-building strategies.
- Managed key accounts, resulting in increased customer satisfaction and repeat business.
- Monitored industry trends to stay ahead of competitors and maintain a competitive edge in the market.
Education
M.S - Healthcare Administration and Strategic Leadership
University of Denver
Denver, Colorado08.2022
B.S - Global Hospitality Leadership
University of Houston
Houston, Texas12.2018
Skills
- Project Management
- Strategic Planning
- Expense Tracking
- Proactive Mindset
- Team Oversight
- Office Administration
- Scheduling Proficiency
- Program Management
- Customer Service Experience
- Patient centered care
- Flexibility
- Communication
- Google Workplace
- Microsoft Office Suite
- EHR
Websites
Timeline
Program Coordinator
CHI St Luke’s Hospital
10.2022 - Current
Testing Coordinator
Houston Cardiovascular Associates
09.2020 - 10.2022
Sales and Marketing Associate
EB Inc. Events
03.2019 - 03.2020
M.S - Healthcare Administration and Strategic Leadership
University of Denver
B.S - Global Hospitality Leadership
University of Houston
Similar Profiles
Christine WardChristine Ward
Pharmacy Operations Supervisor at CHI St. Luke’s The Woodlands HospitalPharmacy Operations Supervisor at CHI St. Luke’s The Woodlands Hospital
MELISSA WatsonMELISSA Watson
Pre-Admission Testing RN at Chi Baylor St Luke’s HospitalPre-Admission Testing RN at Chi Baylor St Luke’s Hospital
Danielle S LeviDanielle S Levi
Unit Secretary at CHI Baylor St. Luke’s HospitalUnit Secretary at CHI Baylor St. Luke’s Hospital