Program manager specializing in father engagement, driving initiatives that improve community outcomes. Expertise in building cross-government partnerships while maintaining contract compliance and managing data effectively.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Program Coordinator
Intercultural Children and Family Services
Renton, WA
05.2022 - 07.2025
Programs implemented: Fathers In Transition / Young Bulls Fatherhood Academy / Black Wealth For Fathers
Supervised case managers and peer mentors, overseeing recruitment, hiring, onboarding, performance management, and facilitating father engagement through regular team meetings and mental health staffing.
Developed and maintained FIT reporting plan in collaboration with IT and Executive Director to align with FIT model and enhance staff supervision.
Ensured accurate and up-to-date participant records, service documentation, and data collection for FIT staff to enhance program effectiveness.
Adapt FIT program implementation using program evaluation data, including feedback from participants and partners
Develop policies, procedures, and staff training methods
Build relationships with federal state, county, and city to advocate for FIT program
Residential Specialist NOC Shift
Telecare E&T Center
Federal Way, WA
04.2020 - 03.2022
Supported 16 residents with diverse mental health needs, including drug and alcohol-induced mania, autism, and high-level assaultive schizophrenia, fostering a safe and therapeutic environment.
Prepared and served nutritious meals while conducting safety rounds and implementing hands-on restraints or injection protocols to ensure resident well-being.
Provided compassionate care while addressing challenging situations
Received clients from the hospital, conducted general admissions, invoiced property, and asked questions on administration forms.
Father Group Facilitator
Multicultural Child and Family Hope Center
Tacoma, WA
10.2012 - 02.2020
Facilitate multiple twelve-week cohorts from a specialized curriculum developed into a Professional Fee for Service Contract for Father Engagement Classes, which is now the blueprint in two regions for this kind of service in Children’s Administration
Trained personnel within the Department of Social and Health Services (DSHS), Court Appointed Special Advocates (CASA), Attorneys, Judges and Child Welfare Training and Advancement Program (CWTAP) students
Provide case management including feedback to social workers and family court representatives
Attend Family Team Decision Making (FTDM) meetings upon request and provide ongoing case management to fathers as needed
Resident Counselor NOC Shift
Downtown Emergency Services Counseling
Seattle, WA
02.2011 - 07.2014
Assisted homeless clients with mental health and addiction issues, ensuring their daily needs were met within the facility
Monitored and managed harmful behaviors to maintain a safe environment for staff and residents
Provided sound advice and demonstrated skills in de-escalation.
Documented case notes, conducted staffings, and evaluated health and wellbeing of residents to support care planning
Case Manager, Residential Counselor NOC Shift
Compass Center
Seattle, WA
04.2008 - 04.2011
Provided case management services to support clients in a homeless men’s shelter
Facilitated client applications for subsidized housing programs, enhancing access to stable living conditions
Identified and helped place men in appropriate drug and alcohol classes
I helped client to receive medical benefits for preexisting illnesses for mental health treatment
Delivered crisis intervention and conflict resolution to guide clients toward felony-friendly housing options
Screen and assess those ready for placement in Fare Start cooking classes
Conducted weekly goal-setting meetings for residents, primarily supporting transitional felons in securing housing after work release
Father Group Facilitator/ Project Manager
University of Washington and King County
Seattle, WA
01.2006 - 02.2011
I was the facilitator and technical advisor to National Quality Improvement Center on Non-Resident Fathers and the Child Welfare System, King County site
This project, funded by the US Department of Health and Human Services, and administered by American Humane Association sought to better engage non-resident fathers in the child welfare system
Chosen as one of four national sites, the Region IV partnership between UW School of Social Work and Children’s Administration Region IV, was part of a national, cross-site evaluation to measure the effectiveness of the intervention
Director of Operations
Divine Alternatives for Dads (D.A.D.S.)
Seattle, WA
02.2005 - 06.2010
Coordinated volunteers and oversaw daily office operations, enhancing program efficiency and volunteer engagement
Conducted intake and needs assessment for men entering program, ensuring tailored support for individual circumstances
Consulted with clients to develop case plan and provided ongoing case management
Set up and ran community booths and attended many high-profile coalitions in and throughout Washington State
Developed curriculum and video, delivering presentations nationally on fathering and life development, raising awareness on issues faced by Black men in America
Provided instruction on life skills and domestic violence awareness to empower individuals
Helped men develop resumes, cover letters, and resource list
Education
AAS - Theology and Sociology
Highline Community College
Des Moines, WA
01-2006
Skills
Schedule generation
Project management
Program evaluation
Program optimization
Proposal development
Policy development
Data management
Resource management
Staff supervision
Staff development expertise
Team oversight
Crisis management
Case management
Referral coordination
Volunteer management
Schedule generation
Report generation
Report preparation
Expense tracking
Standard operating procedures
Contract compliance
Contract negotiation
Financial administration
Performance measurement
Key performance indicators
Needs assessment
Eligibility determination
Process improvements
Project coordination
Project planning
Project restructuring
Training coordination
Training facilitation
Community building
Team building
Team collaboration
Team leadership
Effective communication
Persuasive communication style
Active listening
Analytical thinking
Detail orientation
Reliability
Operational efficiency
Office administration
Resource coordination
Idea development and brainstorming
Venue coordination
Sustainability strategies
Crisis management
Staff assessment
Team development
Team oversight
Program promotion
Staff development
Relationship management
Strategic planning
Schedule generation
Certification
2010 Ruth Massinga Nominee, Nat’l Fathering Institute, 01/01/10
24-7 Dads Certificate, National Fathering Institute, 01/01/09
National Fatherhood Initiative Training Certificate, 01/01/08
Investment in Excellence Certificate, Lou Tice, 01/01/08
Quenching the Father Thirst Certificate, National Center for Fathering, 01/01/07