Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Blair Hargrove

Lewisburg,TN

Summary

Dynamic Office Coordinator and Physical Therapy Assistant with proven expertise in office administration and exceptional customer service at Benchmark Physical Therapy. Skilled in schedule coordination and inventory management, I enhanced client retention through effective communication and support, ensuring seamless operations and a welcoming environment for all clients.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Medical Assistant

Maury Regional Ear Nose Throat
11.2024 - Current
  • Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
  • Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maintained patient stability by checking vital signs and weight.

Office Coordinator & Physical Therapy Assistant

Benchmark Physical Therapy
05.2018 - 02.2020
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.

Anesthesia Technician

Maur Regional Medical Center
05.2023 - Current
  • Maintained sterile anesthesia supplies within expiration date.
  • Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
  • Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
  • Assisted with transports of invasively monitored O.R. and I.C.U. patients.

Nurse Tech

Marshall Medical Center Emergency Department
08.2021 - Current
  • Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
  • Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maintained patient stability by checking vital signs and weight.

Medical Assistant

Fast Pace Health
07.2014 - 03.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Funeral Director Assistance & Embalmer

Bille-Mcgaugh Funeral Home
03.2008 - 05.2012
  • Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
  • Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
  • Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Managed all aspects of funeral arrangements for smooth and efficient service delivery.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Served diverse clientele by offering a range of culturally and religiously appropriate services.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Increased customer retention, skillfully addressing concerns and resolving conflicts.
  • Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
  • Picked up deceased at private homes, hospitals and county morgues.

Education

High School Diploma -

Marshall County High School
Lewisburg, TN

Diploma - Medical Assistant

Fortis College
Nashville, TN
07.2014

Skills

  • Schedule coordination
  • Office administration
  • Office management
  • Customer service
  • Scheduling
  • Inventory coordination

Certification

Current BLS

Timeline

Medical Assistant

Maury Regional Ear Nose Throat
11.2024 - Current

Anesthesia Technician

Maur Regional Medical Center
05.2023 - Current

Nurse Tech

Marshall Medical Center Emergency Department
08.2021 - Current

Office Coordinator & Physical Therapy Assistant

Benchmark Physical Therapy
05.2018 - 02.2020

Medical Assistant

Fast Pace Health
07.2014 - 03.2020

Funeral Director Assistance & Embalmer

Bille-Mcgaugh Funeral Home
03.2008 - 05.2012

High School Diploma -

Marshall County High School

Diploma - Medical Assistant

Fortis College

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Blair Hargrove