Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blair Pugh

Washington

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

4
4
years of professional experience

Work History

Tow Truck Operator

T&F Towing & Recovery
01.2024 - Current
  • Demonstrated skill in towing and recovery operations, including hooking up vehicles and safely transporting them.
  • Responded quickly to customer requests for service using GPS tracking technology.
  • Displayed a high level of professionalism at all times when dealing with clients or members of the public.
  • Inspected accident scenes for potential hazards before beginning recovery operations.
  • Communicated effectively with the dispatch team via radio and phone systems to receive instructions for incoming jobs.
  • Performed daily vehicle inspections to ensure proper functioning of brakes, lights, signals, and other safety equipment.
  • Maintained understanding of towing capabilities to safely tow allowable weights and heights for maximum lengths.
  • Promoted safe driving history by complying with DOT rules and regulations.
  • Maintained detailed records of all tows, repairs, and related activities.
  • Ensured compliance with DOT regulations regarding driver logs, vehicle inspection reports, and hazardous materials documentation.
  • Proficiently operated winches, chains, and cables to secure vehicles for transport.
  • Demonstrated ability to operate a tow truck in a safe and efficient manner.

Tow Truck Driver

Hilltop Towing
12.2023 - Current
  • Responded quickly to customer requests for service using GPS tracking technology.
  • Displayed a high level of professionalism at all times when dealing with clients or members of the public.
  • Communicated effectively with the dispatch team via radio and phone systems to receive instructions for incoming jobs.
  • Maintained understanding of towing capabilities to safely tow allowable weights and heights for maximum lengths.
  • Promoted safe driving history by complying with DOT rules and regulations.
  • Employed problem solving skills to assess the best course of action for each individual situation.
  • Maintained detailed records of all tows, repairs, and related activities.
  • Followed established protocols for documenting information related to each job completed.
  • Ensured compliance with DOT regulations regarding driver logs, vehicle inspection reports, and hazardous materials documentation.

Parking Enforcement Officer

DC Government
09.2022 - Current
  • Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
  • Reduced illegal parking incidents by issuing citations for parking violations in a timely manner.
  • Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
  • Assisted motorists with locating legal parking spaces, promoting positive community relations.
  • Adhered to safety protocols while performing job duties including proper use of protective gear such as reflective vest.
  • Verified permit validity; issued courtesy notices when appropriate and escalated unresolved cases appropriately.
  • Conducted daily patrols of assigned areas; identified and documented violations using hand-held computerized ticket writing devices.
  • Educated citizens on the importance of following local ordinances related to parking regulations.
  • Utilized problem solving skills to resolve conflicts between citizens concerning parking regulations.
  • Enforced parking regulations through issuing citations and warnings on vehicles in accordance with established procedures.
  • Made arrangements for illegally parked and abandoned vehicles to be towed and directed tow-truck drivers to correct vehicles.
  • Patrolled assigned area by vehicle or on foot to comply with existing parking ordinance.

Patrol Sergeant

National Bureau Of Investigation
04.2020 - 01.2024
  • Enhanced public safety by conducting proactive patrols and addressing potential issues in the community.
  • Reduced crime rates through effective collaboration with fellow officers and implementation of strategic policing initiatives.
  • Maintained a high level of knowledge of company policies, procedures, laws and regulations related to law enforcement operations.
  • Responded to emergency calls; exercised sound judgment in determining appropriate course of action based on established guidelines and protocols.
  • Provided direct supervision to subordinate officers; monitored their work performance; provided guidance and direction as needed.
  • Reviewed and approved incident and accident reports for assigned personnel.
  • Monitored and reported suspicious activity and safety hazards to local dispatch.

Armed Special Police Officer

PChange Protective Services
02.2020 - 09.2022
  • Showed outstanding ability to conduct surveillance operations on foot or by vehicle.
  • Conducted regular inspections of equipment used in daily operations.
  • Applied effective conflict resolution strategies to defuse volatile confrontations.
  • Employed sound judgment when making split-second decisions under duress.
  • Demonstrated skill in apprehending criminal suspects without causing injury or death.
  • Conducted thorough searches of premises for evidence and contraband items.
  • Provided detailed reports after completing investigations and arrests.
  • Testified in court to present evidence and serve as witness in criminal cases.

Education

High School Diploma -

Howard Dilworth Woodson High School
Washington, DC
06.2015

Skills

  • Assisting customers
  • Lockout kit
  • Recovering vehicles
  • Vehicle Recovery
  • Winch Operation
  • Customer Service
  • Strong Work Ethic
  • Roadside Assistance
  • Decision-Making
  • Problem-solving aptitude
  • Multitasking
  • Time Management
  • Problem-Solving
  • Effective Communication
  • Critical Thinking

Timeline

Tow Truck Operator

T&F Towing & Recovery
01.2024 - Current

Tow Truck Driver

Hilltop Towing
12.2023 - Current

Parking Enforcement Officer

DC Government
09.2022 - Current

Patrol Sergeant

National Bureau Of Investigation
04.2020 - 01.2024

Armed Special Police Officer

PChange Protective Services
02.2020 - 09.2022

High School Diploma -

Howard Dilworth Woodson High School

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