Blair Waller
Louisville,GA
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
6
6
years of professional experience
Work History
Front Office Receptionist/Billing Specialist
Family Care Group Of Thomson
10.2020 - Current
- Streamlined front office operations by effectively managing appointments and maintaining up-to-date patient records.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Experience with multiple sites to verify insurances.
- Experience with working denials from insurance companies.
Registration Clerk
Jefferson Hospital
10.2019 - 03.2020
- Streamlined registration process by implementing efficient data entry and filing systems.
- Enhanced patient satisfaction by providing prompt and courteous service during the registration process.
- Accurately collected and verified patient demographic information for seamless recordkeeping.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations.
Cashier
Ingles
08.2018 - 08.2019
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Waitress
The Heritage House
04.2018 - 08.2018
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Bachelor of Applied Science - Healthcare Management
Georgia Military College - Milledgeville
Augusta, GA10.2022
Associate of Pre- Nursing - Nursing
Georgia Military College - Milledgeville
Augusta, GA05.2022
Associate General Studies in Science - Nursing
Georgia Military College - Milledgeville
Augusta, GA05.2020
High School Diploma -
Glascock County Consolidated School
Gibson, GA05.2018
Skills
- Record Preparation
- Administrative Skills
- Business Operations Understanding
- Guest Relations
- Spreadsheet Tracking
- Problem-Solving Skills
Timeline
Front Office Receptionist/Billing Specialist
Family Care Group Of Thomson
10.2020 - Current
Registration Clerk
Jefferson Hospital
10.2019 - 03.2020
Cashier
Ingles
08.2018 - 08.2019
Waitress
The Heritage House
04.2018 - 08.2018
Bachelor of Applied Science - Healthcare Management
Georgia Military College - Milledgeville
Associate of Pre- Nursing - Nursing
Georgia Military College - Milledgeville
Associate General Studies in Science - Nursing
Georgia Military College - Milledgeville
High School Diploma -
Glascock County Consolidated School
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