Dynamic and results-oriented professional with a proven track record at Bills Trucking, adept in file organization and maintaining confidentiality. Excelled in streamlining event planning processes at Toya Luxury Events and enhancing customer satisfaction at Crystals Bridal and Tuxedo. Skilled in records retention and exceptional interpersonal communication, consistently achieving and surpassing goals.
Overview
3
3
years of professional experience
Work History
Paperwork Filer
Bills Trucking
Baltimore, MD
09.2022 - Current
Reduced misplaced documents by maintaining a clean and organized filing area, ensuring proper storage of important files.
Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
Ensured compliance with industry regulations by maintaining accurate documentation for audits and inspections.
Maintained physical and computer-based filing systems.
Event Designer
Toya Luxury Events
Baltimore MD
04.2021 - Current
Streamlined the event planning process by creating detailed design proposals and presentations for clients.
Collaborated with vendors to ensure seamless integration of design components and timely delivery.
Maintained a well-organized inventory system for all design assets, streamlining preparation for future events.
Fulfilled contractual obligations for rehearsal and day of event coordination.
Researched and identified new vendors and suppliers to obtain competitive pricing.
Sales Associate
Crystals Bridal and Tuxedo
Baltimore, OH
07.2024 - 08.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Prioritized helping customers over completing other routine tasks in store.
Filer/Data Entry Clerk/Customer Service Rep at Commonwealth Home Health Care (VA Department)Filer/Data Entry Clerk/Customer Service Rep at Commonwealth Home Health Care (VA Department)