Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Blaise Kanahele

Kaneohe

Summary

Customer-focused professional with proven record in sales and customer service. Adept at building rapport with clients and providing tailored solutions to meet their needs. Collaborative team player with results-driven approach, adaptable to changing market demands. Known for effective communication and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Sales Representative

All Pool & Spa
01.2021 - Current
  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Emphasized product specifications to meet customer needs.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.
  • Assisted call-in customers with questions and orders.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.

Sales Associate

Island Snow Hawaii
02.2019 - 02.2021
  • Successfully assisted customers in-person with purchase decisions, transactions, returns, and inquiries.
  • Built rapport with customers by offering friendly, knowledgeable, and supportive customer service.
  • Regularly exceeded daily sales goals with cross-selling and upselling techniques (achieved average of [what %] of sales quota each week).
  • Diffuse intense customer situations to maintain high-level of satisfaction.
  • Provide exceptional customer service to all incoming clients.

Education

High School Diploma -

Kailua High School
Kailua, HI

Skills

  • Patience and resilience
  • Company policies
  • Complaint resolution
  • Delivery management
  • Customer account management

Certification

Maritime Institute

  • FIRST AID AND CPR (Marins-197)
  • PERSONAL SURVIVAL TECHNIQUES (Marins-363)
  • VESSEL PERSONNEL WITH DESIGNATED SECURITY DUTIES (Marins-747)
  • PERSONAL SAFETY AND SOCIAL RESPONSIBILITIES (PSSR) (Marins-359)
  • BASIC FIRE FIGHTING (Marins-53)

Timeline

Customer Sales Representative

All Pool & Spa
01.2021 - Current

Sales Associate

Island Snow Hawaii
02.2019 - 02.2021

High School Diploma -

Kailua High School

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