Blaise Ngwa
Bowie,MD
Summary
Proficient in precise, high-speed typing and adept in utilizing various computer applications. Demonstrated capability in swiftly and accurately collecting and managing information. Possess exceptional written and verbal communication skills, coupled with a robust work ethic and a drive for excellence.
Overview
10
10
years of professional experience
Work History
General Transcriptionist
REV.com
03.2017 - Current
- Transcribe audio/video recordings quickly and accurately
- Became a top-level transcriptionist in 3 months
- Consistently maintain the highest accuracy and commitment scores
- Transcribing audio recordings accurately and efficiently into written documents.
- Ensuring adherence to formatting guidelines and transcription standards.
- Proofreading and editing transcriptions for accuracy and clarity.
- Researching unfamiliar terms or topics to ensure accurate transcription.
- Meeting deadlines and managing workload effectively.
- Maintaining confidentiality and security of sensitive information.
- Communicating effectively with clients or team members to clarify any unclear audio or transcription issues.
- Continuous learning and improvement of transcription skills and knowledge of relevant software tools.
- Strengthened professional relationships with clients through clear communication channels at all stages of assigned projects
- Assisted with research projects by transcribing patient data and reports
- Maintained high levels of customer satisfaction by consistently delivering accurate, timely, and error-free transcriptions
- Typed letters, memos and other correspondence for staff, using various software programs
- Interacted with public on phone and at reception desk to answer questions and resolve issues
- Transcribed dictated files and video recordings
- Applied audio quality control techniques to provide accurate transcripts from low quality audio
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity
- Learned and adapted quickly to new technology and software applications
- Strengthened communication skills through regular interactions with others
Online Essay Scorer
Educational Testing Services
10.2014 - 11.2016
- Scored essays online for the California High School Exit Exam
- Stayed current on changing Department of Education literary rubrics to ensure elevated accuracy
- Efficiently managed time in order to score at a high level and speed.
- Evaluate and score essays submitted by students according to predefined scoring criteria and rubrics.
- Provide constructive feedback on students' writing, highlighting strengths and areas for improvement.
- Maintain consistency and accuracy in scoring essays while adhering to established guidelines.
- Meet productivity targets and deadlines for scoring assignments.
- Utilize online scoring platforms or software to assess essays efficiently and accurately.
- Communicate effectively with supervisors or team members regarding scoring procedures and issues.
- Ensure confidentiality and security of student information and essay content.
- Participate in training sessions to enhance scoring proficiency and understanding of scoring criteria.
- Maintained a professional and objective approach in scoring essays, regardless of personal biases or opinions.
- Collaborate with other scorers or team members to ensure consistency in scoring across multiple raters.
- Reviewed and studied rulebooks to maintain current knowledge of updates and changes
- Promoted a culture of continuous improvement by proactively seeking ways to enhance work processes, tools, and resources utilized by fellow scorers
- Contributed to the development of improved scoring rubrics for increased consistency and reliability
Education
Bachelor of Science - Education
University Of Buea
Cameroon12.2010
Skills
- 90 WPM typing speed
- Accurate and detailed
- Articulate and well-spoken
- Flexible
- Independent worker
- Fluent in Spanish
- Extensive worldwide travel
- Professional and mature
- Considerable leadership experience
Timeline
General Transcriptionist
REV.com
03.2017 - Current
Online Essay Scorer
Educational Testing Services
10.2014 - 11.2016
Bachelor of Science - Education
University Of Buea
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