Blake Bakhtiar
Agoura Hills,CA
Summary
Highly motivated, detail-oriented professional with over two and a half years of experience in customer service and retail operations at Ralphs. Skilled in clerical tasks, cashier duties, and eCommerce/pickup coordination. Adept at multitasking and contributing to a fast-paced, customer-focused environment. Demonstrated ability to manage responsibilities efficiently, and consistently deliver exceptional service. Proven track record of promotions and accomplishments.
Overview
2
2
years of professional experience
Work History
Cashier/Merchandise Pickup Associate
Ralphs Grocery Store
Agoura Hills, CA
01.2023 - 03.2025
- Assisted customers with online orders and managed the pickup process, ensuring accuracy and timely fulfillment.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Handled customer concerns, including missing or incorrect items, and resolved issues in a calm, professional manner.
Animal Shelter Volunteer
Paw Works
Thousand Oaks, CA
06.2023 - 08.2023
- Helped visitors to select and adopt appropriate animals based upon needs and requirements.
- Conducted tours of the facility to demonstrate how the organization cares for its animals.
- Facilitated volunteer orientations to introduce new volunteers to the organization's mission and policies.
Education
High School Diploma -
Agoura High School
Agoura Hills, CA06-2024
Some College (No Degree) - Business Administration
Moorpark College
Moorpark, CASkills
- Customer service and support
- Problem-solving
- E-Commerce Order taking
- Cash handling
- Time management
- Sales support
- Team collaboration
- Interpersonal skills
- Dependability and reliability
- Organizational skills
Accomplishments
- Promotion to Cashier
- Promotion to E-Commerce/Pick-up Associate
- Volunteer work
- Fitness Enthusiast
Timeline
Animal Shelter Volunteer
Paw Works
06.2023 - 08.2023
Cashier/Merchandise Pickup Associate
Ralphs Grocery Store
01.2023 - 03.2025
High School Diploma -
Agoura High School
Some College (No Degree) - Business Administration
Moorpark College
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