Blake Beard
Raleigh,North Carolina
Summary
Dynamic General Manager with a proven track record at BISH RV, excelling in operations management and team leadership. Spearheaded process improvements that drove significant cost reductions and enhanced customer satisfaction. Expert in P&L management and performance analysis, consistently achieving revenue growth while fostering a collaborative workplace culture.
Diligent [Desired Position] with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
33
33
years of professional experience
Work History
General Manager
BISH RV
01.2023 - 04.2024
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained staff on company policies, procedures, and best practices for enhanced performance.
- Implemented process improvements to streamline inventory management and reduce costs.
- Developed employee schedules optimizing workforce efficiency and resource allocation.
- Coordinated with vendors to maintain adequate stock levels and timely supply deliveries.
- Analyzed sales data to identify trends and inform strategic decision-making processes.
- Fostered a positive workplace culture promoting teamwork and high morale among staff members.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Market Manager
CAMPING WORLD
10.2017 - 10.2022
- Developed and executed marketing strategies to enhance brand visibility and market penetration.
- Analyzed market trends and customer feedback to inform product offerings and promotional campaigns.
- Collaborated with cross-functional teams to optimize inventory management and improve supply chain efficiency.
- Mentored junior team members on best practices in marketing execution and campaign analysis.
- Managed up to 6 stores that where all breaking even or losing money and brought to high profitability.
- Implemented performance metrics to assess campaign effectiveness and inform future strategic decisions.
- Increased market share by identifying and capitalizing on emerging market trends.
- Coached sales team members in effective selling strategies and closing techniques.
- Maintained accurate forecasting models for inventory planning, preventing stockouts or overstock situations that could negatively impact profitability.
- Enhanced team productivity by implementing agile methodologies, which facilitated faster response to market changes.
- Drove market share growth by developing and implementing strategic marketing plans that targeted key demographics.
General Manager
Richardson's RV Centers
09.2013 - 10.2017
- Oversaw maintenance of equipment ensuring operational readiness and safety compliance.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed 4 stores and 2 service centers to high profitability.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
General Manager of Operations
Camping World of Longmont
03.1991 - 09.2017
- Directed daily operations to ensure efficient workflow and optimal resource allocation.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Mentored managers to foster leadership development and improve team performance.
- Developed strategic plans to align operations with corporate objectives and market trends.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Implemented technology upgrades which resulted in increased workflow efficiency.
- Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
- Championed change management initiatives to facilitate seamless transitions during organizational restructuring or process improvements.
Education
No Degree - Sociology
Colorado State University
Fort Collins, COSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Team leadership
- Customer relations
- Staff training
- Goal setting
- P&L management
- Customer retention
- Consistently meet goals
- Performance analysis
- Sales expertise
- Marketing
- Risk mitigation
- Market analysis
Timeline
General Manager
BISH RV
01.2023 - 04.2024
Market Manager
CAMPING WORLD
10.2017 - 10.2022
General Manager
Richardson's RV Centers
09.2013 - 10.2017
General Manager of Operations
Camping World of Longmont
03.1991 - 09.2017
No Degree - Sociology
Colorado State University