Blake Bibb
Atlanta,GA
Summary
Dynamic professional with a proven track record at Home Depot, enhancing customer loyalty through exceptional service and conflict resolution. Excelled in team collaboration at Regal Cinemas and streamlined kitchen operations at Chick Fil A. Skilled in Microsoft Office and adept in problem-solving, consistently achieving high customer satisfaction rates.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Home Depot
06.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Floor Associate
Regal Cinemas
09.2018 - 03.2020
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
Back of House Cook
Chick Fil A
04.2016 - 07.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats and poultry for frying purposes.
- Enhanced kitchen efficiency by streamlining food preparation processes and implementing effective time management techniques.
Education
BBA - Marketing
Kennesaw State University
Kennesaw, GA12.2025
High School Diploma -
Lambert High School
Suwanee, GA05.2020
Skills
- Customer Service
- Problem-solving abilities
- Active Listening and Critical Thinking Skills
- Proficient in Microsoft Word, Excel, and Powerpoint
Accomplishments
Spring 2023 Kennesaw State Deans List
2022 All Conference & Top D1AA Player
2023 All Conference & Top D1AA Player
Treasurer for Kennesaw State Men's Rugby Club
Timeline
Customer Service Representative
Home Depot
06.2022 - Current
Floor Associate
Regal Cinemas
09.2018 - 03.2020
Back of House Cook
Chick Fil A
04.2016 - 07.2018
BBA - Marketing
Kennesaw State University
High School Diploma -
Lambert High School
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