Blake Bungard

Delivery Expert

Domino's Pizza

Enterprise, AL

01.2021 - Current

Reported any incidents or accidents immediately to supervisor or manager upon return from route completion.
Adhered to all safety policies when operating company vehicle.
Worked with dispatch team to ensure safe driving habits are maintained throughout route duration.
Maintained cleanliness of company vehicle inside and out during shift operations.
Kept updated records of daily logs detailing miles driven, fuel costs, stops made.
Assisted in resolving customer complaints or inquiries concerning delivered goods.
Reviewed customer orders to ensure accuracy prior to loading for delivery.
Provided excellent customer service by answering questions regarding products or services offered.
Ensured timely delivery of goods by planning routes and adhering to scheduled delivery times.
Maintained records of deliveries, including items delivered, customers contacted, cost estimates, invoices and payment information.
Communicated effectively with supervisors regarding daily responsibilities and job duties assigned.
Utilized GPS navigation systems for efficient routing purposes.
Verified each delivery order with information on ticket.
Inspected orders before and after delivery to guarantee customer satisfaction.
Interacted with customers on phone and in-person.
Upheld company's standards in regard to uniform, grooming and appearance.
Promoted exemplary service to customers by keeping deliveries on time and undamaged.
Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
Collected payments in cash, check, and credit card.
Delivered orders to customers quickly.
Obtained signatures from delivery recipients.
Planned delivery routes based on road and traffic conditions.
Demonstrated proficiency to operate global positioning system software
Recorded daily vehicle mileage and fuel usage.
Delivered items to customers and presented invoices for payments.
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Communicated effectively with dispatch regarding delivery progress and route detours.
Communicated customer complaints, requests and feedback to company management.
Maintained adherence to stringent delivery deadlines.
Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
Documented items transported, recipient information and problems.
Answered customer questions on courier features of service, keeping customers informed about company and services.
Obtained official signatures and required payments for different types of deliveries.
Used GPS navigation to plan routes and rerouted for unexpected delays.

Summary

Overview

Work History

Delivery Expert

Education

High School Diploma -

Skills

Timeline

Delivery Expert

High School Diploma -

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