Thomas Sennott
Lafayette,IN
Summary
I'm a driven individual who works efficiently and strives to uphold my responsibilities. I aim to complete my tasks correctly and do everything I can to help my team succeed. I always look to improve in any way that I can.
Overview
14
14
years of professional experience
Work History
Delivery Expert
Domino's Pizza
Lafayette, Indiana
04.2017 - Current
- Coordinated timely deliveries to ensure customer satisfaction and operational efficiency.
- Managed route planning using GPS technology for optimized delivery schedules.
- Loaded and unloaded delivery vehicles while adhering to safety protocols.
- Communicated effectively with customers regarding delivery status and timing.
- Maintained accurate records of deliveries and inventory items transported.
- Trained new staff on safe driving practices and company policies.
- Assisted in resolving delivery issues promptly to enhance customer experience.
- Collaborated with team members to streamline loading processes for efficiency.
- Delivered orders to customers quickly.
- Interacted with customers on phone and in-person.
- Collected payments in cash, check, and credit card.
- Communicated effectively with supervisors regarding daily responsibilities and job duties assigned.
- Inspected orders before and after delivery to guarantee customer satisfaction.
- Reviewed customer orders to ensure accuracy prior to loading for delivery.
- Upheld company's standards in regard to uniform, grooming and appearance.
- Recorded daily vehicle mileage and fuel usage.
- Planned delivery routes based on road and traffic conditions.
- Assisted in resolving customer complaints or inquiries concerning delivered goods.
- Obtained signatures from delivery recipients.
Store Associate
CVS Pharmacy
New Palestine, IN
05.2014 - 07.2016
- Assisted customers with product selection and provided recommendations.
- Managed inventory levels and restocked shelves as needed.
- Operated cash register and processed transactions accurately.
- Maintained cleanliness and organization of sales floor and backroom areas.
- Collaborated with team members to ensure efficient store operations.
- Handled customer inquiries and resolved issues promptly.
- Supported promotional events by setting up displays and signage.
- Ensured the cleanliness and tidiness of the store.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Crew member
McDonald's
New Palestine, Indiana
08.2012 - 03.2014
- Prepared and served food items following safety and quality standards.
- Maintained cleanliness of dining area and kitchen equipment throughout shifts.
- Operated cash register, processed transactions, and handled customer inquiries.
- Assisted in training new crew members on operational procedures and policies.
- Collaborated with team members to ensure efficient service during peak hours.
- Engaged with customers to provide a friendly dining experience and resolve issues.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cashier/Bagger
Marsh/Needlers
New Palestine, Indiana
01.2012 - 10.2012
- Operated cash register efficiently during busy shifts.
- Assisted customers with product inquiries and purchases.
- Processed transactions accurately and quickly for customer satisfaction.
Education
New Palestine High School
Skills
- Route planning
- Delivery coordination
- Inventory management
- GPS navigation
- Customer relationship management
- Record keeping
- Payment processing
- Safety compliance
- Issue resolution
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Training and mentoring
- Attention to detail
- Weather adaptation
- Clean driving record
- Traffic awareness
- Professional appearance
- Customer rapport
- Customer interaction
- Vehicle maintenance
- Delivery scheduling
- Order verification
- Package handling
- Efficient navigation
- Delivery confirmation
- Route optimization
- Efficient driving habits
- Cash handling experience
- Safety awareness
- Reading comprehension
- Physical stamina and strength
- Sorting
- Flexibility
- Multitasking Abilities
- Excellent driving skills
- Reliability
- Team building
- Analytical thinking
- Organizational skills
- Adaptability
Timeline
Delivery Expert
Domino's Pizza
04.2017 - Current
Store Associate
CVS Pharmacy
05.2014 - 07.2016
Crew member
McDonald's
08.2012 - 03.2014
Cashier/Bagger
Marsh/Needlers
01.2012 - 10.2012
New Palestine High School