Blake Crowell

After opening our 3rd location soon after I came back to the company, it was made clear we would not be growing anymore. With the sudden stop in growth, I decided to make a move to another company. I was hired on as a General Manager for the Foley location. In my first 9 months, I was able to change the culture of the store which had not had any success in the last 6-7 years. We went from a bottom 10 store to a top 10 store. Because of the rapid turn around I was offered a Multi-Unit position after 9 months of being employed. I was given 2 more stores. Located in Daphne and Fairhope. We opened Fairhope 2 months after my promotion. After about 18 months my area became one of the top rated areas in the company. In 2025, I was the highest ranked Multi-Unit Manager in our franchise of 90 stores.

After winning custody of my daughter, I made the decision to move us back to Daphne, AL, as she was struggling in the current school system. I was hired back on as a Training Manager for Popeyes. I assisted in training all new manager candidates. I also assisted in the continued training of General Managers in the 2 locations we had.

I completed home inspections for current and potential customers and offered services based on the customer's needs. This ranged from Termite protection, Pest Control, and specially treated insulation to put in attic.

Certain life events led me to move back to my home in Daphne, AL. I transferred to the Orkin in Mobile, AL. My duties were the same as when I worked in the Gulfport, MS branch.

At this time I decided to branch out of the food business and try something new. Some of my responsibilities are as such.

• Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
• Removed debris such as webs and nests from property to support comprehensive pest control strategies.
• Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
• Applied chemical solutions on building surfaces to eliminate pests.
• Inspected commercial and residential buildings and structures for pest issues.
• Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.

In January of 2019, me and my family decided to move back home. I took a job as an Assistant Manager. My duties consist of the same when I was previously a manager for this company.

In July of 2013 I was offered a position in Daphne, AL as an Assistant Manager for another Popeyes. I took the offer because it was a new company and had a lot of room for growth. After 2 years of service to this new company I was promoted to General Manager. I held this position 3 years. Some of my achievements were as such.

• Ensured that each guest's experience was positive, memorable and consistent.
• Strengthened company's business by leading implementation of training programs.
• Maintained store quality with a hands-on management style.
• Always took time to listen to my team's needs, leading to a better overall morale of the store.
• Completed all tasks and assignments provided to me by my Area Supervisor.

After my first 3 months as an Assistant Manager I was given a raise due to my quick development and attention to detail. Our Drive Thru times seen a decrease. I helped maintain a successful food cost. After 3 months my General Manager had let me take over inventory in the store and staffing of the restaurant. Some of my achievements were as such.

• Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
• Immediately addressed problems with customers to promote quick and successful resolution.
• Encouraged the sales staff to cross-sell complementary products and services to customers.
• Handled scheduling duties to ensure that the restaurant was properly staffed at all times.
• Interacted with customers as they entered the store to determine what their needs were.
• Completed all daily tasks and special assignments with an efficient and quality-driven approach.
• Assigned work to team members based on company needs, personal strengths and job knowledge.
• Prioritized helping customers over completing other routine tasks in the store.

I started out as a regular crew member. I quickly learned all the positions in the store. I was a dedicated employee for about 7 years. In my 7th year I decided I wanted more myself and my family and decided to work towards management. I was immediately promoted to crew leader, and in about 1 year when a position opened up in my company I was promoted to Assistant Manager. Some of my achievements were as such.

• Assisted with guest inquiries, take-out orders and restaurant cleanliness.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
• Skillfully promoted items on beverage lists and restaurant specials.
• Relayed orders to kitchen by quickly and accurately recording guest selections and keying them into the register.
• Offered enthusiastic and personable service to all customers.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.