Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
18
18
years of professional experience
Work History
PCA P
Mississippi Department Of Rehabilitation Services
02.2023 - Current
Assisted patients with daily living activities, promoting independence and wellbeing.
Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Assistant Manager
Shoe Station
02.2025 - 08.2025
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Generated repeat business through exceptional customer service.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Member Specialist
Sam's Club
03.2022 - 09.2023
Collaborated with cross-functional teams to develop new programs tailored to members'' needs.
Boosted member renewals by consistently providing exceptional customer service and support.
Contributed to long-term strategic planning related to membership growth and retention goals.
Evaluated feedback from members regularly, implementing necessary changes based on their input and suggestions.
Assistant Store Manager
Walmart
05.2007 - 08.2021
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
Pass Christian High School
Pass Christian, MS
Associate of Applied Science - Computer Applications Development
Mississippi Gulf Coast Community College
Perkinston, MS
04-2005
Skills
Behavioral management
Loss prevention
HIPAA compliance
Staff supervision
POS systems operations
Hiring and training
Daily living assistance
CPR certification
Attention to detail
Problem-solving
Customer service and engagement
Retail operations
Inventory control
Timeline
Assistant Manager
Shoe Station
02.2025 - 08.2025
PCA P
Mississippi Department Of Rehabilitation Services
02.2023 - Current
Member Specialist
Sam's Club
03.2022 - 09.2023
Assistant Store Manager
Walmart
05.2007 - 08.2021
Pass Christian High School
Associate of Applied Science - Computer Applications Development
Business Development Representative at Mississippi Department of Rehabilitation ServicesBusiness Development Representative at Mississippi Department of Rehabilitation Services
Rehabilitation Specialist at Mississippi Department Of Rehabilitation ServicesRehabilitation Specialist at Mississippi Department Of Rehabilitation Services