Summary
Overview
Work History
Education
Skills
Timeline
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Blake Derman

Philadelphia,PA

Summary

Dynamic professional with a proven track record at Union League National, excelling in guest relations and course management. Skilled in problem-solving and effective communication, I fostered strong relationships with members, enhancing their experience and promoting repeat visits. A proactive team player with advanced sales techniques, dedicated to achieving excellence in every interaction.

Overview

11
11
years of professional experience

Work History

Caddie

Union League National
Philadelphia, PA
04.2017 - 01.2025
  • Assisted golfers with decision-making strategy and course analysis.
  • Provided players with refreshments, food, beverages, or other items as requested.
  • Inspected golf courses to identify potential hazards and determine yardage of holes.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.

Part-Time Worker

Camp BowWow Care
Cherry Hill, NJ
01.2023 - 02.2024
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Communicated effectively with dog owners about their pet's day and any notable incidents.
  • Enforced strict rules of conduct while interacting with animals in order to prevent potential harm or injury.
  • Managed check-in and check-out processes, ensuring accurate record-keeping.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Implemented enrichment activities to stimulate mental engagement.
  • Conducted initial assessments of temperament for new dogs to ensure compatibility with group play.

Dock Worker

Suntex Marina
Sarasota, FL
01.2022 - 01.2023
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Protected company inventory by maintaining and organizing storage areas.
  • Maintained accurate records of inbound and outbound shipments.
  • Cleaned and maintained dock areas including warehouses, storage yards, and workstations.
  • Inspected incoming shipments for damages or discrepancies.
  • Participated in company training programs to learn new skills and promote workplace safety.

Phone Sales Representative

Long Beach Sales
Long Beach, CA
01.2014 - 01.2016
  • Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.
  • Documented sales call data in company software.
  • Achieved established sales targets by generating new customer accounts.
  • Developed new leads each day at or above quotas.
  • Followed up on sales leads through outbound calling.
  • Conducted follow-up calls with existing clients to cross-sell new products.
  • Networked to build client base and promote products to new and existing clients.

Education

High School Diploma -

IMG Academy
Bradenton, FL
06-2012

Skills

  • Team collaboration
  • Effective communication
  • Time management
  • Problem solving
  • Sales techniques
  • Interpersonal skills
  • Guest relations
  • Club selection
  • Shot strategy development
  • Course management expertise
  • Quick learner with a proactive attitude
  • Customer service-oriented
  • Advanced knowledge of sales techniques

Timeline

Part-Time Worker

Camp BowWow Care
01.2023 - 02.2024

Dock Worker

Suntex Marina
01.2022 - 01.2023

Caddie

Union League National
04.2017 - 01.2025

Phone Sales Representative

Long Beach Sales
01.2014 - 01.2016

High School Diploma -

IMG Academy
Blake Derman
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