Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Blake Edwards

Commerce Township,Michigan

Summary

Information Technology graduate with a concentration in Information Assurance and Cybersecurity. Hands-on experience with system troubleshooting, networking fundamentals, and digital forensics through academic projects and technical coursework. Proven problem-solving and operational leadership experience managing complex workflows and logistics. Seeking an entry-level IT or technical support role where analytical skills and technical knowledge can support system performance and security.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Warehouse Operations Manager

Platinum Motorcars
Birmingham, MI
10.2021 - Current

- Manage warehouse operations including inventory control, logistics coordination, and order fulfillment processes.
- Implement improved inventory tracking procedures that increased operational efficiency and reduced fulfillment errors.
- Coordinate daily workflow to ensure accurate product handling and timely deliveries.
- Monitor inventory levels and maintain organized storage systems.
- Train and supervise team members on operational procedures and safety protocols.

Membership Director & Concierge Specialist

Out of Office Garage
Birmingham, MI
06.2023 - 11.2024

- Developed client engagement strategies and personalized services for high-value clientele.
- Managed relationships with 80+ members while coordinating services with external vendors.
- Delivered customized solutions to improve client satisfaction and retention.
- Streamlined internal communication between service teams and management.

Education

Bachelor of Science - Information Technology & Cyber Security

Baker College
Auburn Hills, MI
11-2024

Skills



    Operating Systems

    Windows 7, Windows 8, Windows 10

    Networking

    LAN / WAN fundamentals

    Routers and basic network configuration

    Firewall fundamentals

    Security Tools

    Antivirus and anti-malware tools

    Spyware detection and removal

    Security alert monitoring

    Technical Knowledge

    Python (basic)

    HTML

    Hardware & software troubleshooting

    Other Skills

    Data analysis

    Inventory management systems

    Project coordination

    Process optimization

Certification

Microsoft Technology Associate (MTA) – Windows OS Fundamentals
Microsoft Technology Associate (MTA) – Networking Fundamentals

Timeline

Membership Director & Concierge Specialist

Out of Office Garage
06.2023 - 11.2024

Warehouse Operations Manager

Platinum Motorcars
10.2021 - Current

Bachelor of Science - Information Technology & Cyber Security

Baker College