Anthony Miranda
Bronx,NY
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT - DOE Help Desk Speacilaist
Nagarro,
02.2022 - 10.2024
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
Kitchen Manager
Chipotle
09.2019 - 12.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Boosted team morale and performance through effective leadership and training programs.
- Maximized quality assurance by completing frequent line checks.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Data Entry Supervisor
Green Hill Trading
09.2017 - 02.2019
- Oversaw timely completion of projects by setting clear objectives, monitoring progress, and addressing any roadblocks or personnel issues.
- Reduced data entry errors, ensuring thorough verification of entered information against source documents.
- Improved data entry accuracy by implementing strict quality control measures and providing regular feedback to team members.
- Provided daily supervision, feedback and oversight to direct reports.
- Enhanced team productivity with thorough training on software, keyboard shortcuts, and best practices for data input.
- Implemented secure storage systems for sensitive information to maintain confidentiality and protect company assets from unauthorized access.
- Audited production reports, tracking data entry and processing errors.
Education
Associate of Science - Information Technology
Borough of Manhattan Community College
New York, NY06-2025
CompTIA/Network+, Google IT Support Certification -
Per Scholas, CompTIA And Network+, Goog
The Bronx, NY10-2021
High School Diploma -
Pulse High School
The Bronx, NY06-2016
Skills
Software: Windows 10, 8, 7, Vista,Windows Server 2012 R2, Ubuntu 1604, Mac OSX, MS Office Suite, WinPE, WinRE, VMware Workstation, Outlook, Thunderbird, FileZilla Server/Client, Process Explorer, BIOS/UEFI
Hardware: Install, configure Motherboards, SATA/eSATA/PATA/SSD, FireWire, CD/DVD-ROM drives, Power Supplies, Heatsink Fans, Expansion Cards such as Graphic Cards, Modem, Network Interface Cards, Sound Cards, Printers; Boot Disks; Partitioning , , , Formatting Hard Drives; Peripherals; Network Switches; Routers, WAP, Wireless Range Extender; Android Phones, Tablets
Networking: Peer to Peer and client/server network; adding TCP/IP protocol to network configuration; virtual private network; network printer installation and server maintenance; mapping network drives; Configure LAN/WLAN/WAN/PAN (all 80211) network routers, printers through secure WEPx, WPAx, SSID; Install workgroups, provide remote desktop assistance; Network printer mapping; Subnetting; Ethernet cabling
PC Maintenance: Operating system installation, Windows Update, system restore, disk cleanup, disk defragmenter; installation of anti-virus and anti-spy-ware software, firewall, files transfer settings; configuring computers for new users, creating production images, removing viruses, Trojan, spyware, malware infections
Certification
- Google IT Support Professional Certificate
- CompTIA Certification
Timeline
IT - DOE Help Desk Speacilaist
Nagarro,
02.2022 - 10.2024
Kitchen Manager
Chipotle
09.2019 - 12.2020
Data Entry Supervisor
Green Hill Trading
09.2017 - 02.2019
Associate of Science - Information Technology
Borough of Manhattan Community College
CompTIA/Network+, Google IT Support Certification -
Per Scholas, CompTIA And Network+, Goog
High School Diploma -
Pulse High School